Easy to navigate website
Easy to navigate website. Good choice of seats and ticket prices.
By Suzanne J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
403 approved reviews, newest moderated first
Easy to navigate website. Good choice of seats and ticket prices.
By Suzanne J.
It was simple and easy to use. What I do not like or understand is why the service/handling fee is so high for tickets being sent via e-mail.
By Virginia B.
Quick and easy
By George K.
Fast and easy
By Fernando C.
Website very easy to navigate
By Alyce H.
easy & faster
By Valued C.
Website for purchasing seats was easy to navigate. We especially liked the "view from my seat" feature.
By Greg C.
Whilst it was easy to find shows and find seats, it was difficult to book the seats. Your website times out very quickly and there was a problem trying to make payment. Your website did not confirm whether the payment had been made or not, so not very helpful
By Mr S.