Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

The entire staff was very helpful, very welcoming, and very knowledgeable. This was a great experience from start to finish.

Very happy we found Boardmoor RV. It was worth the drive from Nampa Idaho to Pasco. Not only the exceptional price but also the warm and personal sales staff. Angel and Guy were so helpful, and so very nice to work with. Angel called the next day checking to see how our trip home was, how thoughtful on her part. And not to forget about the walk thru. John was so knowledgeable and answered all my questions. He also helped me install my hitch adapter and hook up. And not to forget Molly for taking care of all the paper work, and making sure we had everything we needed to license and title are 5th wheel when we got back to Idaho. It was so refreshing to see all the people we met at Broadmoor with such a great attitude. It shows that they enjoy their job. Thanks to all of the staff at Broadmoor RV!! Happy Holidays!

Hello from Colorado! We bought a travel trailer from Matt at Broadmoor RV. We had never made a sight-unseen, out-of-state purchase and were really nervous initially. Thanks to Matt and Molly, though, our concerns were addressed quickly and precisely, and I felt confident when I left Colorado to go pick up the trailer. Dealing with Matt and Broadmoor RV was a pleasant, confidence-inspiring experience that we hope to repeat when we're closer to retirement and looking for a motorhome.

Smooth transaction, everyone was very friendly and knowledgeable.

Good friendly people are willing to help and listen to your needs and budget.

Everyone we dealt with from the receptionist, to sales person, credit, business manager and general manager was professional and gracious.

We were pleasantly surprised by the customer service and personal attention given to us when looking for a 5th wheel. We visited 3 dealers in the Tri-City area and decided to go with Broadmoor. Both Steve Vandermate (salesman) and JT Thompson (business mgr) were excellent in listening to what we were looking for and providing us the best price!

We saw R-Pod trailers at the Seattle 2017 RV Show and liked the model 179. I researched many RV dealers in the Seattle area but soon realized that it would be a real stretch to purchase one at the price they were asking. Then I found Broadmoor RV in Pasco, WA. They listed the trailer we were interested in for $8,000 less then the Seattle dealers (Seattle approx $26K-$27K; Broadmoor RV $18,800). Needless to say we could travel to Pasco to save $8,000. I first contacted Steve, online sales rep, mid 2017. We could not purchase at that time; however, Steve kept in touch to see if we were ready. I appreciate that kink of service. When we were able Broadmoor RV did not have the model we were interested in. Steve followed up when a trailer was available and we drove down to Broadmoor RV and purchased it. Their service was excellent. The only issue we had was after returning home to Sequim, WA was that I felt that the buyer orientation could have been more complete. The orientation did not include the "how to" for draining the fresh water and water heater tanks; explanation of the inverter circuit breaker and fuses, turning on the overhead lights, etc. The manual that came with the trailer from Forest River, the manufacturer, was a general intro to all Forest River RV's and many of the questions we had were not covered in it as it referred to the items manufacturer manual which turned out to be installation instructions for the most part. In defense of Forest River their Support person returned our emails promptly so I would say their support was very good. I would recommend Broadmoor RV to anyone interested in purchasing a new RV.