Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
837 reviews
Broadmoor RV SuperStore Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Broadmoor RV has always taken care of my RV needs. I have now purchased 2 trailers from them in the last 4 years and both experiences were great. I've never had to have my trailers worked on because Broadmoor RV delivers them to their customers in perfect operating condition. I could not be happier.
By Steven
Response from Broadmoor RV SuperStore Inc.· May 3, 2018
Glad to hear that you have had positive visits with us. Thank you for your business!
Great company, great experience. Steve VanderMate in sales was top notch.
By DAN
Response from Broadmoor RV SuperStore Inc.· May 3, 2018
Thank you Dan for your review and business!
Great service and advice from Brian. Showed us motorhomes we would not otherwise have considered and found our dream ride!
By Mike & P.
Response from Broadmoor RV SuperStore Inc.· May 3, 2018
Mike & Patti we are so glad to hear that you have found your "Dream Ride"! Broadmoor RV values your business!
Bim was honest and straight-forward. Pricing was good. Trade-in was under-valued and where Broadmore made profit. Selling of the multi-year extra maintenance service during closing reminded me of car dealerships however.
By Steve
Response from Broadmoor RV SuperStore Inc.· Apr 25, 2018
Steve, thank you for your business and review. We apologize if you feel that way.
My contact with Fred was by the phone and we discussed the trailer that Broadmoore had on sale. I am from out of sate so I had to make sure that what was being quoted was correct, Fred did exactly that and more. We quickly came to an agreement and made the deal. Fred was courteous and knowledgeable in the product and quickly returned my call if I had more questions. The document process was quick considering all the documents that had to be signed. The walk through was just as quick and thorough. I have no complaints and would buy from them again even with a 12 hour drive. Thank you Broadmoore and company!
By Tom
Response from Broadmoor RV SuperStore Inc.· Apr 20, 2018
Tom, we value your business and review!
Our salesman Jason made the whole experience of purchasing our Class C RV a pleasure and a day we will remember for a long time.
By Charles
Response from Broadmoor RV SuperStore Inc.· Apr 19, 2018
Thank you Charles for your review and business! It's great to hear that your experience was awesome.
No Pressure Sale Guy was an awesome salesman! The whole process was easy & no sales pressure! We are very excited for many adventures todther!
By Seth
Response from Broadmoor RV SuperStore Inc.· Apr 19, 2018
Seth, we are so glad to hear that your experience at Broadmoor RV was good. We value your business!
Better than expected. Angel was very good. Always answered the phone and got answers for my questions. JT was super on the finance side and went well beyond expectations. Highly recommend. We drove 2000 miles to do the deal and would do it again!
By Harold & K.
Response from Broadmoor RV SuperStore Inc.· Apr 15, 2018
Harold & Karen, so glad your visit with us was very good. We value your business!
