Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
837 reviews
Broadmoor RV SuperStore Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 563 reviews with 5 stars · Clear filters
The purchase of our KZ Durango from Broadmoor RV was a very smooth experience from the time we stepped on the lot. Both of the sales representatives we talked to, Angel and Guy, were pleasant, knowledgeable and helpful. Most important there was no pressure. All the staff we encountered were friendly and courteous. I will definitely return when we want to upgrade.
By Gary
Response from Broadmoor RV SuperStore Inc.· Jul 5, 2018
Gary, thank you for your review and business!
Very easy to work with people and straight forward.
By Keelan & K.
Response from Broadmoor RV SuperStore Inc.· Jul 5, 2018
Thank you, Keelan & Kirsten we value your business!
Wonderful, helpful people to work with. Marta was Fabulous, going out of her way to make sure that everything has gone smoothly. Everyone we worked with in the Service Department was so Pleasant, Informative, and Kind. We Love our Jayco White Hawk 23MRB trailer,... it is everything we could have hoped for. Thank You so Very Much for making this such a Pleasant Experience!
By Cheryl Z.
Response from Broadmoor RV SuperStore Inc.· Jun 28, 2018
We are pleased to hear that you are enjoying your White Hawk. Thank you Cheryl, we value your business!
I had a great experience when we purchased our RV. The sales person was very courteous and patient. We had many questions being new to the RV club. We made several trips to Broadmoor RV to view our selection and finally decide to purchase. The office staff where very helpful and pleasant to work with. After helping us find a loan institution that gave a us great rate we paper work was all together and well explained. Overall we had a great experience and will return the next time we want to purchase an RV.
By Michael & D.
Response from Broadmoor RV SuperStore Inc.· Jun 28, 2018
Michael & Donna, thank you and we value your business! We will be here waiting for you when your ready to upgrade.
Best price in the state, and extremely knowledgeable and helpful staff. Ryan Michaelson as a salesman was extremely accommodating and very friendly. Just what you want/need when looking to make a purchase like this. Thank you! And I will return for the next upgrade!
By Felix Barrera, J.
Response from Broadmoor RV SuperStore Inc.· Jun 27, 2018
We value your business Felix, thank you!
Felt treated well and honestly.
By Pat
Response from Broadmoor RV SuperStore Inc.· Jun 27, 2018
Pat, thank you for your business!
We stopped by "just to look". We were met by saleswoman Angel. Her very kind demeanor combined with her zero pressure technique....well let's just say we were doomed. We are very appreciative that she listened to us and what we like. I type this as we are enjoying are first weekend with a new Toy Hauler travel trailer.
By Justin
Response from Broadmoor RV SuperStore Inc.· Jun 24, 2018
We are glad to hear that you are enjoying your new Toy Hauler and that your buying experience went well with Angel. Justin, we value your business!
Staff did an exceptional job with sales to orientation. All my questions were answered and I left with my new RPOD 189 with the confidence to start our trailering experience. Many thanks to everyone at Broadmoor RV.
By Steven
Response from Broadmoor RV SuperStore Inc.· Jun 23, 2018
Steven we are glad to hear that your experience with us was excellent. Thank you for your business!
