Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
837 reviews
Broadmoor RV SuperStore Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Salesman Dave was very patient with me to help me figure out what was best for our family. Rich was also superb in giving us details of the functioning of the unit.
By Charles
Response from Broadmoor RV SuperStore Inc.· Sep 21, 2018
We appreciate your business with us Charles! Thank you.
We appreciated the professionalism and friendly manner shown to us by Fred Davenport in the purcahse of our 2019 RV. Fred was patient and accomodating as we made our decisions. He even gave up some of his time on his days off to finish handling our transaction. We'd also like to sincerely acknowledge the wonderful attitude and help given to us by Jordan as we had the walk-through before taking our new RV off the lot. He is a wonderful employee at your establishment!
By Kent
Response from Broadmoor RV SuperStore Inc.· Sep 21, 2018
Kent, thank you! We value your business and hope your make many memories in your new unit!
Great place to do business. The prices were good and the staff were great.
By Steve
Response from Broadmoor RV SuperStore Inc.· Sep 18, 2018
Thank you Steve! Hope you make many memorable adventures in your new unit.
Sales and Service personnel were great.
By Robert
Response from Broadmoor RV SuperStore Inc.· Sep 17, 2018
We value your business and review Robert, Thank you!
I loved the service, not pushy or felt pressure to make a purchase. Jordan was very helpful in my orientation. We are currently camping and living it, no problems encountered.
By Homero
Response from Broadmoor RV SuperStore Inc.· Sep 10, 2018
Thank you, Homero. We value your business and are glad to hear that you are enjoying your unit.
Great sales staff, forthright about prices. Service people were also superior to accommodate our add-ons and special requests. Bought a Nash trailer, which we are very pleased with as well.
By Susan W.
Response from Broadmoor RV SuperStore Inc.· Sep 7, 2018
Susan, thank you for your business and review!
Our sales person,Fred, was helpful and accommodating, answering all questions and getting the information we needed to make our decision. When we picked the trailer up the technician did a great job reviewing the entire unit, taking well over an hour to make sure we had covered everything and answering all our questions. The technician that mounted our hitch to the trailer had everything ready to go during the time we had our orientation.
By Doug
Response from Broadmoor RV SuperStore Inc.· Sep 4, 2018
We value your business Doug, thank you!
Wayne was great. He was very helpful. Found us an amazing tt for a great price. Jason with the service department drove 3.5 hours to help us with our tt, it turned out that the trailer was fine, it was the power converter that was faulty. Would recommend them any day.
By Dana & L.
Response from Broadmoor RV SuperStore Inc.· Sep 4, 2018
Dana & Laura thank you for your review and business!
