Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
837 reviews
Broadmoor RV SuperStore Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Marta was professional, courteous and not pushy about making a sale. She was well informed and didn’t try to snowball us with false information. Thank you, Jerry Voss
By Gerald
Response from Broadmoor RV SuperStore Inc.· Oct 23, 2018
Thank you, Jerry for your business and review.
Extremely helpful staff, both sales and service. With a time limitation coming from out of state, all the work was done in 24 hours from choosing to driving off the lot. Second unit purchased here, will recommend in the future.
By Jon & K.
Response from Broadmoor RV SuperStore Inc.· Oct 21, 2018
Thank you Jon & Karin for your business and review.
Best experience! No pushy sales pitch. We felt in good hands and we bought!!
By Carlos
Response from Broadmoor RV SuperStore Inc.· Oct 20, 2018
Glad to hear that you had a great buying experience here with us Carlos, thank you for your business.
Sherry and I live in Alaska. To say the least I am very finicky about internet transactions and we’ve had our share of bad experiences. With Broadmoor RV I am blown away. They were the quickest, easiest, most professional business I have dealt with long distance. I can see how they are as successful as they are. Marta Nicholls in sales started out the sale on her day off and worked with us to get everything we needed throughout the entire process. Including helping me figure out the best way to ship the RV I wanted to Alaska. Christopher Godfrey made and sent a video of the walk through. It was very thorough and informative. Everyone I spoke to was professional, succinct and courteous beyond any expectations I had. I dealt with two other RV companies and ended up not using them due to discourteous treatment and generally bad sales practices. Marta Nicholls made this painless. If I ever make another purchase I will use Broadmoor RV.
By softail
Response from Broadmoor RV SuperStore Inc.· Oct 19, 2018
Softail, glad to hear that Marta and Chris made your buying experience fast and easy. Thank you for your business and review!
Steve and Dave were both knowledgeable and extremely helpful w us during the process. We had looked at nearly 100 different units over the course of several months. We went to local and out of area dealerships repeatedly before deciding on our trailer. Pre delivery was a great experience and all the guys were spot on with answering all our questions and concerns. The only question remains is how will the after sale experience go.
By Kevin & M.
Response from Broadmoor RV SuperStore Inc.· Oct 19, 2018
Thank you Kevin & Melissa for your business. We value our friends and will be here for any service work or a simple upgrade. Hope you enjoy your unit.
We had a really nice low-pressure experience here. The inventory at this place is fantastic and our salesman, Steve, was exceptional. He knew his stuff but gave us our space to make decisions on our own without feeling rushed. Once we bought our rig, Jordan was very helpful with lining us up. Some of Jordan’s tips come up later even. Thank you guys and we’ll see you next time
By PDavis
Response from Broadmoor RV SuperStore Inc.· Oct 12, 2018
Thank you PDavis, we value your business. We will be here waiting for you!
This was our first rv purchase ever. They made the whole experience, from selection to pickup easy. ALL the staff was so nice!
By Jake & A.
Response from Broadmoor RV SuperStore Inc.· Oct 9, 2018
Jake & Aubrey, thank you for your business and review!
Large inventory, reasonable prices, EASY buying experience....I'm a repeat buyer, and would Recommend Broadmoor RV!
By Chris
Response from Broadmoor RV SuperStore Inc.· Oct 9, 2018
Happy to earn your business again Chris, Thank you!
