Not trustful
Ordered a cardigan, but size and quality were terrible, so I wanted to send it back. But my Emails weren´t responded, they just ghostet me, and now their Website isn´t available anymore.
By Kiri
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
386 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Briteneye is a company that is dedicated to preserving the art of tie-dye while incorporating modern design elements to create unique clothing. With its own factory and dye workshop, the company is able to control every aspect of production, ensuring that customers receive the highest quality products.
Briteneye (briteneye.com) has 386 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
386 approved reviews, newest moderated first
Ordered a cardigan, but size and quality were terrible, so I wanted to send it back. But my Emails weren´t responded, they just ghostet me, and now their Website isn´t available anymore.
By Kiri
I ordered a sweatshirt and a t-shirt, and overall I’m happy with my purchase. Shipping took a little longer than I expected, but definitely not as long as some overseas shops I’ve ordered from before. Was actually seamless to, as you could follow the tracking. The quality is decent—comfortable fabric and well-constructed and soft too, sizing is a little small but I always size up. I was especially impressed with how bright and vibrant the colors are in person. Would consider ordering again!
By Sarah W.
I love my "f you lookin at" tee! The contrast of bubble gum pink and the caption makes my walk down the street like a Boss! Thank you 👍😊
By Genevieve W.
Shirt fabric is poor quality and were returned, Briteneye did not respond to any of my emails in relation to the return or provide a refund. I’m $200 out of pocket. Not recommended
By Claire S.
Love my shirt, easy ordering, and received quickly as well. Quality of material is nice as well! Will order from you again!
By Nadja P.
The items I ordered were not the fabric that was described. I was unable to get a full refund unless I shipped them back to China and my local post office said that would cost around $50. My order was only $63. I was able to get a 15% refund and I could keep the t-shirts, which I will not wear because the material is polyester and not cotton as it stated on the site. I would not buy from this company again because returning the item to China in not feasible and getting a full refund is impossible once you return it.
By SUSAN DAVIS GOLDSTEIN DAVIS G.
Easy, convenient and smooth shopping experience. Tremendous variety of items from which to choose. Good communications throughout the process. Will buy from them again.
By customer
Order came in quickly and daughters loved them. Just wish they were cotton
By Carolyn Harbaugh C.