Not trustful
Ordered a cardigan, but size and quality were terrible, so I wanted to send it back. But my Emails weren´t responded, they just ghostet me, and now their Website isn´t available anymore.
By Kiri
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Briteneye is a company that is dedicated to preserving the art of tie-dye while incorporating modern design elements to create unique clothing. With its own factory and dye workshop, the company is able to control every aspect of production, ensuring that customers receive the highest quality products.
Briteneye (briteneye.com) has 386 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 73 reviews with 1 star · Clear filters
Ordered a cardigan, but size and quality were terrible, so I wanted to send it back. But my Emails weren´t responded, they just ghostet me, and now their Website isn´t available anymore.
By Kiri
Shirt fabric is poor quality and were returned, Briteneye did not respond to any of my emails in relation to the return or provide a refund. I’m $200 out of pocket. Not recommended
By Claire S.
The fabric was awful. The cut was terrible. One shirt looked like it was hand sewn. Would never order from here again.
By Jody S.
Terrible quality . Extremely cheap in make . Very disappointing. It’s like Temu type shirts but worse because of the amount of money spent on these .
By Nancy L.
Small sizing and texture of shirt not comfortable. Such a shame.
By MichelleB
Measured twice and checked the chart twice before ordering and even ordered the long sleeve shirts and and sweatshirts a size larger and the 2xl fit like a L and the XL fit like a M. I'm so sad because I waited forever for the package to get here and I was so excited for what I picked out. No exchanges and all they want to do is brush you off with a 12% coupon. $150 down the drain.
By PAULA
The shirt took ages to arrive from a different country and the fabric is extremely poor quality.
By Lora D.
I didn’t receive the item I ordered. The store is asking that I close a dispute with PayPal in return for a 12% discount but I would really just like a refund on the shirt that never arrived.
By Bailey M.