Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
596 approved reviews, newest moderated first
Stuart was VERY helpful on educating us on the brilliant pos system and he was extremely patient with me and my many, many questions...We received our new system and we couldn't be happier with it and the awesome service..I highly recommended this company..
By Roxane O.
Response from Brilliant POS· Oct 5, 2020
Great to hear! Our team really believes we are business consultants (on the point of sale side).
Highly recommend Brilliant POS. Stuart has been great sales and support. He is honest and will let you know the true capabilities and limitations of the system.
By Chad
Response from Brilliant POS· Oct 5, 2020
Good news.... Thank you!
Great customer service! Very responsive and answered all of our questions. Representative made sure we were set up correctly and running smoothly.
By J B.
Response from Brilliant POS· Oct 5, 2020
Thank you for sharing your experience with our customer service!
great staff and always ready to help! I highly recommend Brilliant!
By Hugo P.
Response from Brilliant POS· Oct 5, 2020
Thanks!
Amazing customer service!! Made the change over to clover very easy. Quick to answer all my questions. Love our clover system and the help we received from Brilliant POS!!
By Marsha P.
Response from Brilliant POS· Oct 5, 2020
We are excited to hear Clover was the perfect fit for you business!
Great company with great customer service. Stuart made the process run smoothly and answered all my questions.
By Suhail A.
Response from Brilliant POS· Oct 5, 2020
Awesome, thank you!!
They were great , customer service is always excellent. Good price for the system I got . Thank you
By Cindy N.
Response from Brilliant POS· Oct 5, 2020
Glad we were able to help your business! Thank you for choosing us.
They are very professional and friendly .A great company. Stuart helps and explains everything to you, even if it's after hours he responds to you too . Very good customer service!
By Amy V.
Response from Brilliant POS· May 27, 2020
Thanks for your review!
