Love the new Brilliant POS
The Brilliant POS sales Representative is very friendly and professional. She guided us through the whole process. She is always there to answer any question. Westland Public Library
By Lorene W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
596 reviews
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Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
596 approved reviews, newest moderated first
The Brilliant POS sales Representative is very friendly and professional. She guided us through the whole process. She is always there to answer any question. Westland Public Library
By Lorene W.
Brilliant POS, always there to answer my questions. Very nice lady and friendly and great customer service, and this goes to all the team members that I've talked with, won't be able to work with system if it wasn't for them all!
By Linda L.
Fantastic and friendly customers service. They solve and answer questions and concerns. I will recommend this company any day any time to friends and associates.
By Habib O.
They have been the best in every way.....
By Kelly Rae R.
The person that helped me was Justin Boyd and I give him a 5 star for everything
By WILLIE MAE B.
The person who helped us was Robert he answered all of our questions no matter how many times we asked them, he explained all the prosses as many times as we needed, he made us feel like we were his only clients over all we rate 5 stars to Robert and the company
By Manuel
I like the customer service and the system set up is fairly easy. Would appreciate orientation videos be supplied and broken down by use. Specifically related uses needed for a winery setting.
By Amy F.
Brilliant Pos has been awesome to work with. The team really knows what they are talking about and wants you to have the best equipment for your business with the best customer service. Worth every penny
By Caden