Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
596 approved reviews, newest moderated first
This was our first time using Clover for our business and we weren’t sure what to expect. The Brilliant POS team did a great job walking us through the details and made us feel comfortable. The additional support and availability after receiving the equipment and getting connected was fantastic.
By Pearl Nails S.
Justin is amazing!!!!
By Karylyn G.
This software does everything you can imagine. It’s very user friendly. If you have questions, your rep is just a few keystrokes away. They’re always ready to talk to you ! Your satisfaction and success is their #1 priority.
By denise E.
Brilliant POS sold me with customer service before I even got into the pricing structures and the equipment. Grant and the team are top notch and always available for customer needs. We have had some challenges opening, and he has always had solutions to get us running. The rates are phenomenal, the equipment is top notch, and the customer service is out of this world.
By David William M.
Stuart with Brilliant POS is absolutely the best to deal with. He provides beyond excellent customer service and answers all my questions immediately through call or text. I highly recommend Brilliant POS and Stuart.
By Nick L.
The Customer Help Line was one of the worst I have ever worked with, but Justin made up for it by helping me fix my problem. I was so frustrated; I gave him one day or I was going to switch to another POS company. He sent messages outside of work hours, was very apologetic, and ultimately got me going in the right direction! Thanks Justin!
By Amber H.
Justin Boyd was very professional and was very knowledgeable about the product and courteous.
By Dwayne T.
I'm am so impressed, please if you are feeling left out in the world and need help with credit card processing please reach out to these guys, they stand on their words with a 98% guarantee to help you grow your business.
By Shawna G.
