Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
596 approved reviews, newest moderated first
Working with Stuart through this process has been very enjoyable. He's quick to respond to any questions or issues that I have, I truly feel like I have support available to me within minutes of having an issue! I highly recommend working with Stuart and Brilliant POS!
By Scott E.
Excellent Customer Service. The Brilliant POS has answered and helped find the answers to all my questions during the set up of Clover, ShopVentory and HomeBase, the integrations were seamless and their support teams very responsive
By Satisfied C.
My salesman is great to work with even when he’s sick Thanks
By Tap
Love using Brilliant POS. Awesome team and love the device, user friendly and their team got us on board seamlessly.
By Nurlem Tax S.
Super happy with the service, Tim was easy to talk to and figured out exactly what product was right for me.
By Faith F.
My experience has been great! Stuart was very nice and professional and always answered my questions promptly.
By Cynthia A.
What a great company! Customer support is available any time for any type of questions and registration process was so seamless and easy.
By M. M.
So happy with the customer service we have received. Very prompt and professional. Everything arrived as it should in a very timely manner. Highly recommend!
By Celsie S.
