Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
596 approved reviews, newest moderated first
Mr Stuart was very professional. He guided me through all the steps properly and answered any questions. He also warned me against spammers and how to deal with it. He is very dedicated available most of the time. I would recommend this company and this representative anytime!
By Lisa N.
Stuart is a very knowledgeable Account Manager. He started the on boarding process with me today and was great and very patient with me!
By Randy T.
We are a new Restaurant and our experience with Brilliant POS has been exceptional from the very beginning. They have helped us to determine what we need to get our business up and running and have been there to answer all of our questions along the way. Everything has been transparent, straightforward, and easy to understand. As a new business owner, having someone who is willing to take the time to explain things and make sure we understand our system has been incredibly valuable. We are looking forward to continuing to work with Brilliant as we grew our business.
By Tobi Jean Y.
I’m not going to speak bad about this company but I will say this. 1: do your due diligence (before) considering this company. 2: I have been a customer of brilliant, clover and first data for a few years and these companies have proven to not be for me and my company. I wish them the best…….
By Jason L.
Brilliant and Stuart have been easy to work with and offer all the tools I will need to run my business. Can’t give 5 stars until I start using the product! Stuart has been great and available as promised
By Julia P.
From day one, throughout the entire sales process, agreement processing, setup process, and support process, BrilliantPOS has been First-Class, very helpful, very attentive, and always available with the answers to each of my questions! Top notch Team throughout!! If someone is looking for a POS System combined with an excellent support system, which truly is the more important aspect of having a POS System, Brilliant stands out above the rest and most definitely would be my No. 1 recommendation without hesitation!!!
By Morgan Imports & E.
Pos system is good. Modifiers are easy to make. I like that you can see cog vs profit when plugged in. Our rep Stewart is great!
By Hannah L.
Made the transition from no system to fully functional and intuitive with super quick response times for questions
By Autosomnia Speed & S.
