My Therapist is the best
My Therapist is the best
By Mike H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
My Therapist is the best
By Mike H.
For the first time in my life I was able to get help quickly and easily. My therapist is amazing!
By Christina
Nancy is amazing. I felt more seen, heard and validated. Her reinforcement helped me move past a very difficult time.
By Kristy K.
Been using Brightside for 8 months now. I love my therapist and I actually found out she’s local! So we can relate that way. My psychiatrist is nice, and responsive to my messages and even occasionally has next day appointments.
By CMH
Very approachable providers and therapists I was afraid to reach out before this They really made me comfortable
By Debbie S.
Very convenient, very personal therapist. It helps me stay consistent with my plan.
By TaTanisha S.
Doctor refuses to give me a note.
By OP
Response from Brightside Health· Aug 25, 2025
Thanks for letting us know. For privacy and HIPAA compliance, we can’t discuss member-specific care or documentation requests in this setting. If you need assistance with a doctor’s note or would like to talk through options, please reach out to [email protected] and our team will be glad to help.
Good overall experience, quality medical professionals available daily. Great app. But when I tried to cancel two days after my next month started, customer service was not very accommodating.
By Natalia W.