I love my therapist!
I love my therapist!
By E F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
I love my therapist!
By E F.
Very easy to use, loved having the remote/digital options for serious mental health care. It really catapulted me into the journey.
By Molly C.
Elizabeth Davis is great. Everything on the app is easy to navigate as well. I really appreciate the reminders to check in.
By Erin M.
I really appreciate Kathleen’s insight and care.
By Elizabeth C.
Great and very easy to talk to therapists!
By Ashley A.
Personable ad compassion
By apachenite
My psychiatrist and therapist are amazing!
By Trisha K.
I needed to connect with a psychiatrist fairly quick for medication management and I chose Brightside. The practitioner that I connect with is great - very responsive, and listens to my concerns. Where Brightside falls short is in a couple of areas - random "bills" for services with no explanation of date of service, original charge, and what was processed by insurance. So, you don't know what you're actually paying for and for which date of service. Via email, they ask for regular check ins, and still prompt you to do so even AFTER doing so. Lastly, you're also prompted to schedule appointments by a certain date, but the calendar does not allow you to schedule closer to the recommended date. If these are improved, I think it would also improve patient/user experience.
By Ann A.