Amazing Dr.’s
Amazing Dr.’s that have helped me more than anyone ever has. I can fit sessions and visits around my schedule and the best part is I don’t have to deal with the public.
By Brandon
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Amazing Dr.’s that have helped me more than anyone ever has. I can fit sessions and visits around my schedule and the best part is I don’t have to deal with the public.
By Brandon
after 4 months and innumerous chances given to the brightside health team, i can certainly say that this company has zero customer service. they barely reply to you, on top of being completely ignorant about anything insurance wise, which is LITERALLY THEIR BUSINESS. please stay away unless you want your health worsened.
By Alice
Response from Brightside Health· May 23, 2026
Hello, We’re very sorry to hear about your experience. We take feedback like this seriously and appreciate it being brought to our attention. Please know our Quality Team would welcome the opportunity to review these concerns further and provide additional support. You can reach us directly at [email protected]. Warmly, Brightside Health
The psychiatrist showed up to the appointment, never turned on her camera or said anything at all, so I left the meeting after 10 minutes. I was immediately charged $165 as a "no show". This company feeds on the vulnerable.
By Jess
Response from Brightside Health· May 23, 2026
Hello, We’re sorry to hear about this experience and appreciate this feedback being brought to our attention. Please know our Quality Team is available to review these concerns further and provide support at [email protected]. Warmly, Brightside Health
Best platform I have used yet!
By Travis Q.
My people here are great the app is easy to work and it works fast no problems so far love that I can do it from my phone also
By Jeremy J.
Kenya was thoughtful and kind. Asked important questions and showed genuine concern for my well being.
By Lori M.
Great communication and guidance through tough times has been very helpful
By Eric C.
my therapist
By Marcus K.