Great experience
Brightside has been great so far! The website is easy to use, the weekly check-ins are super helpful too and give me an idea of how I'm improving. I would recommend!
By Claire F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Brightside has been great so far! The website is easy to use, the weekly check-ins are super helpful too and give me an idea of how I'm improving. I would recommend!
By Claire F.
My doctors are kind and caring
By customer
Excellent customer service
By Shaun E.
Extremely limited available with providers. Near impossible to reschedule an appointment if the provider cancels.
By Seth J.
I am not a fan of the constant check ins. Emotions change throughout a month, and when honest about situational anxiety or depression, it alerts the involved party.
By Damien T.
The program is great it has helped me come out of isolation from grief!
By Christina S.
Am adjusting to having a new psychiatrist and FaceTime. My doctor is very supportive.
By Rhonda R.
have been very convenient to access mental health services
By David G.