The people!
The people. Alicia! But really the whole interface and service. This has made treatment accessible for me.
By KEB
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
The people. Alicia! But really the whole interface and service. This has made treatment accessible for me.
By KEB
Easy check in platform you can fill out at your convenience. Easy scheduling and best of all a counselor/physician that listens and makes proper suggestions based on my individual experiences. AA++!
By Daniel C.
Brightside makes it effortless to obtain mental health help online.
By Julie D.
Easy to schedule appointments, helpful check-ins, great providers. I really appreciate how accessible this had made getting help.
By Rebecca P.
I really appreciate the care from Josh Hamilton. He is SO awesome and helpful!!!!
By Susan H.
Knowledgeable Attentive Kind
By Karen T.
You are assessable. You respect a persons privacy. Maybe that’s good and not so good. Unless I share my experience with another person then no one would know. I like that. I don’t like being given a therapist I don’t gel with and that’s a negative. I love my nurse though. She seems dedicated to her cause and like she herself said thinks out of the box. I will recommend you to anyone looking for mental health services.
By Judith C.
Just outstanding service
By Andrew S.