I really like the ability to text my provider between appointments
I really like the ability to text message my provider between appointments. My provider is knowledgeable and compassionate.
By SS
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
I really like the ability to text message my provider between appointments. My provider is knowledgeable and compassionate.
By SS
Just finding a service online was a big help for me. Brightside seemed to have high quality therapists.
By Frank W.
My provider is amazing! And my therapist is 10/10 she really listens and gives honest feedback back when I'm really overwhelmed. I ams grateful for both of them.
By Lauran
Being able to hear finally. His memory of what I have told him and his concern for me.
By Alice
Caring professionals
By Colleen C.
I like my clinician. She listens to my concerns and we discuss my care collaboratively.
By Jennifer
The therapy sessions are really very helpful. I feel like someone is really listening to me in both sessions that I take each week.
By Donna L.
Michelle is great! She really tries to relate to what you are discussing and she is easy to talk to without feeling judged!
By Nathalee H.