Excellent all around
Excellent all around
By Susan K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Excellent all around
By Susan K.
Incredible experience. Easy to sign up. I love my therapist. It's so easy to access on their platform
By Tara
Always professional and consistent
By George R.
I don’t know exactly what to expect or how I’m supposed to do this but I definitely feel supported, respected, and comfortable.
By T. B.
response times are quick when I email and appts are easy to set up in a short time frame super convenient
By April
My therapist is great, flexible therapy from home
By Kathy S.
I appreciate being able to do from home and the flexibility in scheduling.
By DEBRA M.
So far my experience with Brightside have been great. The practitioner has been available and responded to text messages within the hour regarding my medication health questions and concerns
By Lucille R.