Brightside HealthReviews of brightside.com

I feel very comfortable when speaking with my counselor.

I was at a loss because our mental health center closed. I was going to have to go to a “big box” rehab center turned mental health center and start from scratch after 20 some years. I was really upset. Brightside has been a godsend. They LISTEN, and my provider is super nice and smart. I highly recommend this as a way to get help.

I absolutely love my therapist. She is so kind and empathetic. I’m so glad this app exists.

Everyone has gotten back to me within 1-2 days, also, I was able to quickly schedule with a therapist and find someone who specializes in specific areas I need.

It’s been very helpful being able to do virtual calls with a counselor every week!

I was a client of their for 2 years. My provider was away and I wast informed. I logged in to find a different provider on my profile so I contacted customer support as I needed a refill. They said to just message the covering therapist for my refills so I did. She never answered me. I canceled my subscription and have found a new provider.

My therapist is wonderful. My psychiatrists have both been a different story. I would strongly advise if you are going to need medical records of any kind, the process is very daunting and added a great deal of stress to my life over the past few months. Response times are extremely slow and there is no sense of urgency with providing you with medical records or assistance.

I canceled my appointment, but your support team has not responded to my ticket. Unfortunately, it appears that your system is set up to prevent customers from accessing cancellation information. But they are quick to charge $120