10/10
The psychiatrist is super kind and listens when I tell her my concerns. Works with me on my medication and never downplays what I am feeling or thinking.
By Sym B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
The psychiatrist is super kind and listens when I tell her my concerns. Works with me on my medication and never downplays what I am feeling or thinking.
By Sym B.
It's easy to use. I need not miss work to sit in an office for wait on a doctor who shows up 3 hours late to my appointment and then still charges me full price but who charges me a fee if I am 1 minute late to my appointment. I like the charts that track progress. My doctor is wonderful, too
By Aaron G.
I've been working with Helen Uba, PMHNP, for the past two months. I was severely depressed and anxious. I wanted to die. My family threatened to take me to the hospital if I didn't seek help. The medication combination that Helen prescribed for me has made a significant difference in my well being and outlook. I went from sitting on the couch all day and secluding myself from family and friends, to going out, socially engaging with people and doing things around the house. Thank you Helen! I also worked with Helen Raiani, LPC for talk therapy. She gave me the tools I needed to help change my mood. Her encouragement and support were instrumental in my recovery. Brightside Health was a life safer!
By Elaina C.
All therapists and psychiatrists are readily available. Great communication through the website All staff are helpful.
By Guy K.
Truly the best people here.
By Kate
Easy to sign up, easy to schedule, wonderful provider
By C H.
My therapist listened. Sent me paperwork relevant to my questions
By Patti C.
Love my therapist and how easy appointments are easy to set up!
By Taylor J.