can't join session no response from…
can't join session no response from provider. waste of my time.
By Micaela Z.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
can't join session no response from provider. waste of my time.
By Micaela Z.
Brightside health is convenient and super helpful!
By Christine A.
Great therapist and ease of scheduling
By Jodi K.
Brightside has changed my life. I had counseling before but this counselor really got to the heart of the matter. They are very caring and receptive.
By Cathy H.
The provider was great. The technology of your app is awful!
By Robert B.
Love my therapist. Very thoughtful and kind . She has been v helpful and my insurance covers visit .
By WomaninNY
I feel like I'm being heard.
By Michelle F.
I was never able to open the lessons even after countless emails the issue was never resolved. I see that as a part of my therapy I was not able to complete as well as a part of the price I paid.
By Mary Rose L.