BrekReviews of brek.com

Response from Brek· Oct 22, 2026

Thank you, Leonor! We’re glad you had a great experience!

Response from Brek· Oct 22, 2026

Thank you, Teesha! We’re happy you love the website and our discounted rates!

Response from Brek· Oct 21, 2026

Thank you for your review! We’re glad you had a good experience.

Response from Brek· Oct 21, 2026

Thank you, Sandra! We’re happy you enjoyed our service and found booking easy. We look forward to helping you again!

Response from Brek· Oct 21, 2026

Hi Shawnna, we understand your frustration. As explained in our support correspondence, the payment was canceled on our side, and your bank is still processing the reversal. We have provided confirmation screenshots and the STAN reference number so your bank can trace the transaction. Please share this reference with your bank for an update on when the funds will be available. Our team remains available if your bank needs any further information.

Response from Brek· Sep 25, 2026

We’re sorry you couldn’t check in after booking around 12:30 a.m. and had to pay for another room. Our request for booking details through Trustpilot expired without a response, so we haven’t been able to investigate your reservation. If you’re willing, please contact our support team with your booking confirmation and stay date so we can review the check-in issue and refund concern.

Response from Brek· Sep 3, 2026

Thank you, Mark, for recognizing our responsive housekeeping team and the comfortable value of your stay. We’re glad our team helped make your visit pleasant. Security deposits are typically returned within several business days. If you have any questions or concerns, please contact our customer support team, and we’ll be happy to help.