Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
295 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell luxury Brazilian Cosmetics. We choose to work with the best Brazilian premium beauty products.
Brazil Keratin (brazil-keratin.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
295 approved reviews, newest moderated first
I love it, it feels silky soft and healthy. I will never return to relaxers. I can't believe it was this easy to do. Its like magic. This product is gonna change the hair care game going forward.
By Josette
Response from Brazil Keratin· Mar 23, 2022
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Danielle.
Muy responsables y comunicadores y el shipping rápido. El empaque buenísimo, todo vino bien. Seguiré comprando por aquí.
By Moraima R.
Response from Brazil Keratin· Mar 3, 2022
Estimado cliente, Gracias por su preferencia por nuestra empresa ❤✔😉. Gracias por el voto de confianza, su satisfacción es nuestro principal objetivo. 😍 ¡Estoy a su disposición para responder a cualquier pregunta! Saludos cordiales, Danielle.
Oiiiii, na verdade é avaliação, pois ainda não usei o produto, mas me indicaram e eu quero muito comprar. Mas não sei qual o site mais confiável que todos falam aqui. Elogiam as entregas e tudo mais. Se alguém puder me ajudar. Obrigada!!!!
By Jessica O.
Response from Brazil Keratin· Jan 20, 2022
Olá Jessica, Obrigado pelo voto de confiança e por sua preferência pela nossa empresa. 😍 Você pode realizar suas compras através do nosso site -> https://brazil-keratin.com/ e também pode tirar todas as duvidas através dos nossos canais de comunicação encontrados no próprio site, são eles: Facebook, Instagram, WhatsApp ou e-mail. Estou a sua disposição para responder qualquer pergunta! Com os melhores cumprimentos, Danielle.
Super fast shipping, great price
By Ayeicha M.
Response from Brazil Keratin· Jan 11, 2022
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Danielle.
Fraud alert!!! I have given my order in 07.Dec.2021, there was no confirmation until 14.Dec, after i have sent emails several times, they confirmed that the shipment was made 15.Dec with delivery date of 28.Dec. i will be in travel on thise days so i asked them to cancel the shipment. After that day, for about 20 days now, brazilian or european branches are not returning whatsapp msg even it was read, no return to e-mails, their hotline is always busy even i tried 3 hours. I can not find out what happened to my cargo, no re-shipment, no refund, not a single answer, they went all silent. Shop from elsewhere.
By Necati emir B.
Response from Brazil Keratin· Jan 6, 2022
Hello, Necati! How are you? We apologize for this, unfortunately we had a delay from the supplier, which delayed the shipping of the order. You contacted us requesting the cancellation of the order, we immediately contacted the carrier to stop the shipment. We were waiting for an answer from the carrier, but we have not had an answer yet. As we talked on WhatsApp, we don't want to keep you waiting any longer, so we have already refunded you the amount paid! If you have any questions, please feel free to contact me. Best regards, Rafaela G.
Was not the soap and fragrance as remember in the pass. Very light scent and bar did not soap well. Was not satified. This was a gift for my wife's who is from brazil. Thought it would have the scent like the nuven hand lotion, and that it would lather, and leave skin soft. But was disappointed. Sorry.
By Wayne
Response from Brazil Keratin· Jan 6, 2022
Hi, Wayne! How are you? We are very sorry about this, we have never had complaints about this product before. The soap has a lighter smell than the lotion, the smells of lotions and soaps are a little different. We have other fragrances if you want to try them! If you have any questions, please feel free to contact me. Best regards, Rafaela G.
Produto original e entrega rápida,com certeza voltarei a comprar
By Lorrayne O.
Response from Brazil Keratin· Dec 30, 2021
Prezado(a) cliente, Estamos muito felizes que você ficou satisfeito(a)! Sua satisfação é nosso principal objetivo! Obrigado pela preferência por nossa empresa ❤✔ Estou sempre à sua disposição para responder quaisquer perguntas! Atenciosamente, Rafaela G.
This product was recommended to me by a hair stylist I visited while I was in Brazil this past summer. Where I live is very difficult to find Brazilian hair stylists so I really wanted something I could do myself. I am not a professional yet this product was super easy to use and I got great results! I Am no longer in search of a Brazilian hair stylist to do a Brazilian blowout on my hair because thanks to a generous hair stylist for sharing this product with me, so I can do it myself!
By Kelly
Response from Brazil Keratin· Dec 30, 2021
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
