Lisa Horowitz was so helpful
Lisa Horowitz was so helpful. She truly is an asset to your company! She deserves to be treated like a valuable employee as she truly is one!
By Kathy G.
Saturday, November 7, 2026 · Customer reviews of US businesses
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313 reviews
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BrandsMart USA, The South's #1 discount retailer of consumer appliances and electronics
BrandsMart USA (brandsmartusa.com) has 313 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
313 approved reviews, newest moderated first
Lisa Horowitz was so helpful. She truly is an asset to your company! She deserves to be treated like a valuable employee as she truly is one!
By Kathy G.
Lisa Horowitz turned around the bad taste I had after making two purchases online that were never delivered. And went above and beyond to help me with the refund. Lisa was great
By Monica
Lisa Horowitz made my experience great. I called with a question about an appliance that I bought in 2023. Lisa went out of her way to find my purchase information and to give me information about who to use my warranty. She is professional and kind...Please give her a raise. Thank you.
By Carol
They offer me a solution.
By Marcela P.
I got my questions answered quickly
By MC
Agent was knowledgeable and helpful...a little slow with the responses but I guess that's due to the agent multi-tasking. Great customer service
By Abiosai R.
El trato del personal fue muy atento y me ayudo con el problema que tenia
By Manuel T.
Lisa Horowitz was exceptionally attentive to my needs and she was able to resolve the issue professionally, politely and efficiently. If I was looking to hire, I would most definitely employ her.
By Esther