Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
353 reviews
Brain Tree GamesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 202 reviews with 5 stars · Clear filters
great update, fast delivery
By Johnnelle Q.
Response from Brain Tree Games· Apr 24, 2023
Thank you for leaving a review! We're happy to hear that you appreciated our fast delivery service and that you had a great experience with us. We always strive to provide our customers with the best possible service and we're glad to hear that we met your expectations. Thank you for choosing us and we hope to serve you again in the future!
Good and fast communication, and the puzzles are pretty, vibrant colors, and a very good quality.
By Puzzle O.
Response from Brain Tree Games· Apr 24, 2023
Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience with our communication and that you found our puzzles to be of good quality with vibrant colors. We take pride in providing our customers with high-quality products and excellent customer service. We appreciate your business and hope to serve you again in the future!
Updates on delivery time were excellent! Brain Tree also has great, high quality puzzles!
By Sherry M.
Response from Brain Tree Games· Apr 24, 2023
Thank you for leaving a review! We're thrilled to hear that you had a positive experience with our delivery updates and that you found our puzzles to be of high quality. We take pride in providing our customers with the best possible service and products. Your satisfaction is our top priority, and we're happy to hear that we met your expectations. Thank you for choosing us, and we hope to serve you again in the future!
Loved the design and variety of green succulents was a challenge, as was weird shaped pieces! Nice to have boxes provided to sort and a strong plastic bag to store. I used the poster as a guide rather than the smaller size on the box front. A bit too much advertising for me (catalogue) since the website is clearly visible. A fun project, thank you!
By Madeline H.
Response from Brain Tree Games· Apr 24, 2023
Thank you for taking the time to leave a review! We're thrilled to hear that you enjoyed working on our succulent puzzle and that the variety of green succulents provided a challenge. We understand that the weird-shaped pieces may have added to the challenge, but we're glad to hear that it was a fun project overall. We appreciate your feedback about the advertising and will take it into consideration for future designs. We're happy to hear that the puzzle came with boxes for sorting and a strong plastic bag for storage. Thank you for choosing our puzzle and happy puzzling!
Love doing the puzzles. They are quite a challenge.
By Florian M.
Response from Brain Tree Games· Apr 24, 2023
Thank you for taking the time to leave a review! We're thrilled to hear that you love doing our puzzles and that they provide a challenge for you. We take pride in providing our customers with high-quality, challenging puzzles to keep them engaged and entertained. We appreciate your business and hope to serve you again in the future. Happy puzzling!
Great experience and Great quality
By Ariz B.
Response from Brain Tree Games· Apr 24, 2023
Thank you for leaving a review! We're happy to hear that you had a great experience with our puzzles and that you found the quality to be great. We strive to provide our customers with the best possible service and products, and we're glad to hear that we met your expectations. Thank you for choosing us and we hope to serve you again in the future!
Puzzle is sturdy, good sharp cuts. Kids keep asking for puzzle catalog. This is 3rd one, with 2 more on the way.
By barry
Response from Brain Tree Games· Jan 19, 2023
Thank you Barry. We are happy to have you as our customer :)
I have been a puzzler for over 50 years so can recognise quality when I see it. These puzzles are amongst the best I have ever done. I am in the UK, buy via the US, and think the product is worth every penny.
By Nim
Response from Brain Tree Games· Jan 19, 2023
Thank you Nim. We are happy to have you as our customer :)
