Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
353 reviews
Brain Tree GamesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 49 reviews with 1 star · Clear filters
I started the Beach Fantasy puzzle last evening. Worked on the outside edge and one bottom corner was missing. Tonight I sorted through all the pieces and the corner piece was not there. I work on a puzzle every evening and am up to 125 puzzles since Covid so am not a new comer. This was very disappointing
By Marie G.
It was missing a piece and it as sooo disappointing.
By Veronica C.
The pieces aren't cut all the way through and the backing is falling off. Super hard to find a puzzle that is actually worth buying these days. This one is proving to be a brand I won't purchase again.
By Tina D.
While the puzzle picture was beautiful the puzzle pieces were split and detached coming apart and lifting. The puzzle was a 500 piece liquid gold FloraVecta sku# 310519 I was disappointed because it was por quality. I have pictures if you would like them.
By Gabriela R.
Puzzle was to have a metallic shine. It was ugly and hard to see the pieces. Pieces were all flaked and spotted. Ugly ugly ugly!
By Paul J.
This puzzle was a complete piece of junk. I couldn't number the pieces that were blank. The pieces nearly broke trying to put them together even though they were in the correct place. Hard to work with a faulty product. Will NEVER purchase this brand again. Gave up on wasting my time and threw it back in the box.
By Lynne S.
Bought a puzzle for my 88 year old mother. Some of the pieces weren’t stamped completely through. Also, some of the pieces were frayed at the edges. Separating so the completed puzzle had pieces sticking up. Very disappointed in the quantity.
By Rita
Several of the puzzle pieces are not cut at all, others are only partly cut and many of the remaining pieces are peeling.
By Joe L.
