Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
826 reviews
BrainsmateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
131 better than 98% And I was having a beer
By Dad D.
Response from Brainsmate· Sep 1, 2026
Dear Customer, Impressive score! Scoring in the top 2% under any conditions is quite an achievement—cheers to a fantastic result! Thank you for testing with BrainsMate! Customer Support Team BrainsMate
I was fine paying for a $1 test but at no point did they disclose the recurring subscription. This is absolutely absurd and definitely a scam. Do not make the same mistake I did.
By Georgia
Response from Brainsmate· Sep 1, 2026
Dear Georgia, Thank you for reaching out, and we sincerely apologize for any frustration caused by the trial offer and subscription structure. We aim to make all pricing and auto-renewal terms clear before any purchase is completed, and we regret if these details were overlooked or unclear during checkout. We do not intend to mislead our users, and we take concerns about transparency very seriously. Please email us at [email protected] with your account details, and our team will gladly inspect your billing history and assist you with refund options. Customer Support Team BrainsMate
That the test was able to show cognitive patterns that make people delusional
By Jessica
Response from Brainsmate· Sep 1, 2026
Dear Jessica, Thank you for sharing your feedback. We want to clarify that our cognitive assessments evaluate general skills such as processing speed, memory, and spatial reasoning. Customer Support Team BrainsMate
it was extremely accurate
By elizabeth valentino C.
Response from Brainsmate· Sep 1, 2026
Dear Elizabeth Valentino Cox, Thank you for sharing your feedback! We’re delighted to hear that you found your results highly accurate and that the experience resonated with you. We appreciate you choosing BrainsMate. If you have any questions or need assistance, our Customer Support Team will be happy to help. Customer Support Team BrainsMate
Very intuitive interface, and easy to understand questions
By Jorge M.
Response from Brainsmate· Sep 1, 2026
Dear Jorge Mercado, Thank you for your feedback! We’re glad you found the interface intuitive and the questions easy to understand. We appreciate you taking the time to share your experience with BrainsMate. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
I had to stop in the middle for an important phone call. I'm wondering if that made my score less. Otherwise, it was very easy and definitely made me think, which at 85, I don't too much of any more , unfortunately. 😥
By Anne D.
Response from Brainsmate· Aug 31, 2026
Dear Anne Duff, Thank you for sharing your experience! We’re glad the test gave you something to think about and that you enjoyed the challenge. Taking a short break for an important phone call should not take away from the experience, but if you would like us to look into anything related to your results, our Customer Support Team will be happy to help. Customer Support Team BrainsMate
Was fun and would do more
By dg.greenersgmail.com
Response from Brainsmate· Aug 31, 2026
Dear Customer, We’re glad to hear you had fun with the test and would be interested in taking on more challenges. It’s always great when a brain exercise leaves you wanting another round! Thank you for sharing your experience with BrainsMate. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
I only paid for test result and forced into a subscription with no cancel subscription button in profile page. The website is a scam. Please refund my money and cancel my subscription. No confirmation email on subscription either.
By Anis H.
Response from Brainsmate· Aug 31, 2026
Dear Anis Humaira, Thank you for bringing this to our attention. Based on the account information we were able to identify, it appears that your subscription has already been canceled, so no further recurring charges should be made. Regarding your refund request, please contact our Customer Support Team at [email protected] so we can review your payment and assist you further. Customer Support Team BrainsMate
