Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
826 reviews
BrainsmateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
Great test makes you think
By Oats
Response from Brainsmate· Sep 4, 2026
Dear Oats, Thank you for your great feedback! We’re happy to hear that you enjoyed the test and found it thought-provoking. We hope you had a fun and engaging experience with BrainsMate. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Grace sterling was wonderful help,and very kind
By Seanie Mac giolla P.
Response from Brainsmate· Sep 4, 2026
Dear Seanie, Thank you for taking the time to share your feedback. We’re happy to hear that Grace was able to assist you and that you found her kind and helpful. We’ll be sure to share your kind words with her. If you have any further questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Same problem as most of us… $1 test somehow turned into a subscription for $39.99 without my knowledge. Hiding this in the fine print is ridiculous . Worse yet, I didn’t create an account so I could never actually access the content they charged me for… the only way to cancel my subscription was by contacting the support team. What an awful business model…
By Mohammed M.
Response from Brainsmate· Sep 4, 2026
Dear Mohammed, Thank you for sharing your feedback. If we have correctly identified your account, we can confirm that your subscription has been canceled and the refund has been processed. If you have any further questions or would like us to clarify any details regarding your account or payment, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Website hides a recurring AUD$40/month subscription deliberately disguised as a one-time payment Avoid this scammy behaviour Below text is hidden in small font above the payment button, right before checkout "By clicking the payment button, you agree to pay $1 for trial subscription plan and that if you do not cancel before the end of 7-days introductory plan, it will convert to a monthly subscription and BrainsMate will automatically charge your payment method the regular price $39.99 thereafter until you cancel." The quality of the IQ test is also very low compared to other websites - questions are easy and users are expected to pay to see an inaccurate test result. Business replied below: the terms are deceitfully obscured by making the font that refers to a recurring charge smaller and more difficult to see. There is also a deliberate avoidance of using the term 'subscription' or 'monthly charge'.
By Fake
Response from Brainsmate· Sep 3, 2026
Dear Customer, We understand your concerns regarding the subscription and want to clarify that the terms of the introductory offer and the recurring subscription are presented during the payment process before the payment is completed. If you have any questions regarding your subscription or payment, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Good easy question easy understand
By Teong
Response from Brainsmate· Sep 3, 2026
Dear Teong, We’re glad you found the questions easy to understand and straightforward to answer. We appreciate you giving BrainsMate a try and sharing your experience. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
The challenge it gives you to give the correct answer. I believe when your brain is challenged in simple ways it gives the old noggin a jolt of excitement.
By Jesus Gastelum J.
Response from Brainsmate· Sep 3, 2026
Dear Jesus Gastelum Jimenez, Thank you for sharing your thoughts! We’re glad you enjoyed the challenge of working toward the correct answers and felt that the questions gave your mind an engaging workout. It’s great to hear that the experience added a little excitement and mental stimulation. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Really amazing
By Albi
Response from Brainsmate· Sep 3, 2026
Dear Albi, We’re delighted to hear that you had such a positive experience and would encourage others to give the test a try. We truly appreciate your recommendation. If you have any questions or need assistance, our Customer Support Team will be happy to help. Customer Support Team BrainsMate
I like the way this test is going
By danielabrozovicgmail.com
Response from Brainsmate· Sep 2, 2026
Dear Daniels, We're glad to hear you're enjoying your testing experience. We strive to keep our assessments engaging and clear. Thank you for choosing BrainsMate! Customer Support Team BrainsMate
