Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
826 reviews
BrainsmateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
Ciekawe pytania
By Adam R.
Response from Brainsmate· Oct 6, 2026
Dear Adam Rudek, Thank you for your feedback! We’re glad you found the questions interesting and engaging. If you have any questions or need assistance, please feel free to reach out to our Customer Support Team. Customer Support Team BrainsMate
Total scam sight. My kid did their test an now I'm getting charged $30 a month and their website says I don't have an account and apple pay won't stop them from charging because they do each month as an individual purchase instead of a subscription. Do not use this it's a scam. I had to empty my apple pay to stop getting charged.
By Joe
Response from Brainsmate· Oct 6, 2026
Dear Joe, Thank you for sharing your concerns. We understand your frustration regarding the recurring payments and the difficulty you experienced locating the account. If you would like us to review the payments and assist with your Apple Pay transactions, please contact our Customer Support Team at [email protected]. We’ll be happy to look into the matter and assist you further. Customer Support Team BrainsMate
The challenge and learning my score at the end!
By Lakeitha C.
Response from Brainsmate· Oct 6, 2026
Dear Lakeitha Coney, Thank you for sharing your feedback! We’re glad you enjoyed the challenge and found it rewarding to see your score at the end. We hope you’ll continue enjoying the challenges and discovering more about your abilities with BrainsMate. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
I did thier IQ test and then payed like 1-2 euro to get my result. Now they charged me 39.99 for nothing i even ordered. I can login on my account on thier website, but there is no overview of what "service" or "subscription" that i have ordered. What kind of scam is this?
By Robin Holten N.
Response from Brainsmate· Oct 5, 2026
Dear Robin, We’re sorry to hear about your experience and understand your concerns regarding the unexpected charge and subscription. We would like to clarify the situation and help resolve the issue for you. Please contact our Customer Support Team at [email protected] using the email address associated with your BrainsMate account. This will allow us to locate your account, review the subscription and payment details, and assist you with your concerns. Customer Support Team BrainsMate
Really enjoyed the challenge
By Douglas A.
Response from Brainsmate· Oct 5, 2026
Dear Douglas, Thank you for your positive feedback! It’s great to know that you found the experience engaging and enjoyable, and we truly appreciate you taking the time to share your thoughts. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Responded quick and offer solution
By Salvador S.
Response from Brainsmate· Oct 5, 2026
Dear Salvador, Thank you for your positive feedback! We’re pleased to hear that you received a quick response and that our team was able to offer a solution. Providing timely and helpful support is very important to us, and we truly appreciate you sharing your experience. If you have any further questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Really exciting to use I like the way the questions flow
By Trrilla R.
Response from Brainsmate· Oct 5, 2026
Dear Trrilla, Thank you for your wonderful feedback! Glad to hear that you’re enjoying the experience and like the way the questions flow. We truly appreciate your support and hope you continue to enjoy the journey! Customer Support Team BrainsMate
100% accurate. Well said.
By Nicole G.
Response from Brainsmate· Oct 5, 2026
Dear Nicole, Thank you so much for your kind feedback! We’re delighted to hear that you found the results accurate and that our insights resonated with you. We truly appreciate you taking the time to share your experience! Customer Support Team BrainsMate
