Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
377 reviews
BOXO USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BoxoUSA is your trusted partner for high-quality tool solutions tailored to professionals and enthusiasts alike. We specialize in customized tool boxes, portable tool rolls, and precision-crafted EVA Foam tool organization to keep your workspace efficient and organized. Whether you’re tackling projects in manufacturing, powersports, automotive, or motorcycle maintenance, we provide application-specific tool kits designed to meet the unique demands of your industry.With second-generation leadership and a commitment to innovation, BoxoUSA delivers durable, reliable tools that stand the test of time. Each product is backed by our lifetime warranty, giving you peace of mind and unmatched value. From compact tool rolls perfect for on-the-go jobs to large-scale tool boxes for professional garages, our solutions ensure you work smarter, not harder.At BoxoUSA, we blend professional-grade craftsmanship with a passion for premium organization and efficiency. Whether you’re fine-tuning a motorcycle or maintaining heavy equipment, BoxoUSA tools empower you to achieve your best. Discover the difference with tools built to exceed your expectations.
BOXO USA (boxousa.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
377 approved reviews, newest moderated first
Great tools in a convenient roll built well, functional and focused. Definitely recommend these tools.
By Jim K.
Response from BOXO USA· Feb 26, 2026
Hi Jim, thank you for your review. We value your feedback and appreciate your purchase of our Combo Tool Roll. We’re confident that our product will meet your needs and exceed your expectations. Your satisfaction is our priority.
Was charged $60 shipping from UPS after I paid you to ship. Nothing was said to me about additional charges that cost more then the parts I ordered
By chris C.
Response from BOXO USA· Feb 26, 2026
Hi Chris, Thank you for taking the time to share your feedback! I want to clarify that customers shipping to international destinations, including Canada, may be subject to customs fees. We appreciate your understanding.
I wanted to wait some time before leaving a review and get some good usage out of my tools before leaving a review. I’ve now had over 5 years of hard work with them. I’m an aircraft mechanic and I have used the 14 drawer 72 inch Pro Series tool box along with the 217 piece master tool set along with a few other Eva foam sets. I use these tools everyday and I am extremely impressed with the quality of these tools and the box. In an industry that preaches Snap-On I’m happy to say these tools have never let me down. As far as warranty goes it truly is hassle free. I only recently had to submit a warranty claim for 2 tools and BoxoUSA was quick to respond and sent the replacements out same day. Customer service is great and they have worked with me multiple times from ordering, to doing charity donations to support a couple of non-profits we work with. I highly recommend BoxoUSA and will continue buying more tools from them.
By Justin K.
Response from BOXO USA· Feb 26, 2026
Hi Justin, Thank you so much for the wonderful review and for sharing your experience with BOXOUSA tools. We are thrilled to hear that our products met your expectations and provided the quality you were looking for. We truly appreciate your support and for choosing BOXOUSA
Top quality box. Only gripe I would have is the included little rubber mats aren't a 100% fit. But whatever that's nothing, the box itself is amazing. Replaced my 54" us general with this
By Nathan A.
Response from BOXO USA· Feb 20, 2026
Hi Nathan, Thank you for your valuable review and feedback; it is highly appreciated. We trust that you are finding satisfaction in your 26" 5-drawer tool box.
It's really my own fault, I assumed Boxo"USA" would be made in the USA. I was really disappointed to find out they are made in Taiwan. Should have just bought Icon from HF and saved some $, also made in Taiwan, but at least they're are not trying to deceive people.
By Alex L.
Response from BOXO USA· Feb 18, 2026
Hi Alex, We hope you are doing well and enjoying your EVA tool sets. Yes, all of our products are manufactured in Taiwan. Please let us know if you have any other questions or if there is anything else we can assist you with.
smart design. BoxoUSA delivers great quality and organization at a fair price.
By tyler
Response from BOXO USA· Feb 10, 2026
Hi Tyler, We appreciate your review and support!
The quality of this toolbox is amazing. The foam that hold the tools in the drawers is awesome and great quality. The tools are amazing and they have good weight to them. I feel that all items are great quality. The shipping was fast and packaging was good so there was no dings or dents. Was very satisfied with boxoUSA and the quality of their items.
By Shea M.
Response from BOXO USA· Feb 10, 2026
Hi Shea! We truly appreciate you sharing your fantastic experience with our 3-Drawer Hand Carry toolbox. It's great to hear that you're enjoying it, especially with our comprehensive 159-Piece 6 and 12 Point Metric and SAE combo tool set. It's designed for both convenience and versatility, making any project a breeze! Thank you for choosing our products—your satisfaction means the world to us!
The associate replaced the defective tool on time with professional service.
By David S.
Response from BOXO USA· Feb 10, 2026
Hi David, we appreciate you taking the time to share your warranty experience with us.
