BOXO USAReviews of boxousa.com

16912 Von Karman Avenue, Unit B, Irvine, California

Write a review Call Directions Website

The Fair Hearing score

4.7/ 5

Excellent

377 reviews

BOXO USA4.7Excellent

Write a review

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BOXO USA

BoxoUSA is your trusted partner for high-quality tool solutions tailored to professionals and enthusiasts alike. We specialize in customized tool boxes, portable tool rolls, and precision-crafted EVA Foam tool organization to keep your workspace efficient and organized. Whether you’re tackling projects in manufacturing, powersports, automotive, or motorcycle maintenance, we provide application-specific tool kits designed to meet the unique demands of your industry.With second-generation leadership and a commitment to innovation, BoxoUSA delivers durable, reliable tools that stand the test of time. Each product is backed by our lifetime warranty, giving you peace of mind and unmatched value. From compact tool rolls perfect for on-the-go jobs to large-scale tool boxes for professional garages, our solutions ensure you work smarter, not harder.At BoxoUSA, we blend professional-grade craftsmanship with a passion for premium organization and efficiency. Whether you’re fine-tuning a motorcycle or maintaining heavy equipment, BoxoUSA tools empower you to achieve your best. Discover the difference with tools built to exceed your expectations.

BOXO USA (boxousa.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Also known as: boxousa.com
Website: boxousa.com
Category: Manufacturing
Location: Irvine, California
Listed on The Fair Hearing: 2026

More in Manufacturing, California

Write a review

BOXO USA reviews

Showing 8 reviews with 3 stars · Clear filters

Oct 6, 2026
Good tools good box for the money
Box looked good coming out of the box well packaged tools perform well and feel good noticed the paint is wrinkled in some spots no big deal but worth noting if the box had been a more expensive one I wouldn’t have been happy with it but also makes me look elsewhere for my home box
By CBG
Response from BOXO USA· Oct 9, 2026
Hi CBG, Thank you for reaching out to us. We appreciate your feedback and are very sorry to hear that you experienced an issue with your toolbox. Our customer support team will be reaching out to you shortly regarding the issue to help get this resolved. BOXO USA
Sep 16, 2026
Quality of the tools compared to price
Quality of the tools compared to price
By Maurice L.
Response from BOXO USA· Oct 2, 2026
Hi Maurice, We appreciate your feedback. BOXO USA
Jul 13, 2026
The shipment took a bit too long
The shipment took a bit too long, I had to pay extra duty on it- $150- and then I didn't get the colour of trim I expected.
By Tarun P.
Response from BOXO USA· Jul 14, 2026
Hi Stefan, It seems you recognized that the order was not placed correctly. We are currently working with you to ship the color you intended to purchase. We hope you are enjoying your 3-Drawer Hand Carry Tool Box and 69-Piece Karting Tool Set. Please note that deliveries to Canada may take a bit longer, but we appreciate your patience.
Jun 24, 2026
Good quality tools, but…..
Good quality tools. Not top line but adequate for 95% of most users. Biggest issue is they will sell you items they don’t have. I ordered multiple tools for several thousand dollars in early March. Finally got ordered completed this week. Foam trays are nice, well thought out
By Thomas H.
Response from BOXO USA· Jul 9, 2026
Hi Thomas, thank you for sharing your feedback and review. Your insights are invaluable to us, and we are committed to using them to make continuous improvements. We truly appreciate your support!
Mar 10, 2026
Tool setup is nice and great it came…
Tool setup is nice and great it came prepped for install. extremely disappointed in the the tool box. feels beyond cheap. my harbor freight US General is nicer than this.
By Darin E.
Response from BOXO USA· Mar 20, 2026
Hi Darin, Thank you for your feedback regarding your 26" 5-Drawer Hand Carry Tool Box. We're sorry to hear that you were not satisfied with our product. We want to assure you that we are confident in the durability and quality of our tool boxes to meet your needs.
Feb 17, 2026
Made in Taiwan
It's really my own fault, I assumed Boxo"USA" would be made in the USA. I was really disappointed to find out they are made in Taiwan. Should have just bought Icon from HF and saved some $, also made in Taiwan, but at least they're are not trying to deceive people.
By Alex L.
Response from BOXO USA· Feb 18, 2026
Hi Alex, We hope you are doing well and enjoying your EVA tool sets. Yes, all of our products are manufactured in Taiwan. Please let us know if you have any other questions or if there is anything else we can assist you with.
Jun 5, 2025
I like the tools
I like the tools. However when we got our order we got the cheaper set which resulted in our time to get it back to you with a sorry and nothing else which also resulted in not having the tool for our ride. Thank goodness we didn’t need it but that was its purpose in buying it.
By Jonathan H.
Response from BOXO USA· Jun 5, 2025
Hi Jonathan, Thank you for your feedback on our tools. I sincerely apologize that you were sent the incorrect set. I am very sorry for the inconvenience this caused, including the time it took to return the incorrect order and the fact that you did not have the intended tool for your ride. Please be assured that we are working to prevent similar situations in the future. Our customer support team will be reaching out to you to assist you further.
Feb 18, 2025
Love the tools but customer service lacks
Love the tools but customer service, follow through, and communication will leave you wondering.
By CS B.
Response from BOXO USA· Feb 19, 2025
I'm sorry your experience was not what it should have been. We will be looking into why this happened and improving our process.

BOXO USAReviews of boxousa.com

Rating distribution

What customers rate

About BOXO USA

More in Manufacturing, California

Omegasonics

Triad Bellows Design and Mfg. Inc.

Reliable Hardware

TIGERSECU

BOXO USAReviews of boxousa.com

Rating distribution

What customers rate

BOXO USA reviews

Good tools good box for the money

Quality of the tools compared to price

The shipment took a bit too long

Good quality tools, but…..

Tool setup is nice and great it came…

Made in Taiwan

I like the tools

Love the tools but customer service lacks

About BOXO USA

More in Manufacturing, California

Omegasonics

Triad Bellows Design and Mfg. Inc.

Reliable Hardware

TIGERSECU

BOXO USA reviews

Good tools good box for the money

Quality of the tools compared to price

The shipment took a bit too long

Good quality tools, but…..

Tool setup is nice and great it came…

Made in Taiwan

I like the tools

Love the tools but customer service lacks