Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
377 reviews
BOXO USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BoxoUSA is your trusted partner for high-quality tool solutions tailored to professionals and enthusiasts alike. We specialize in customized tool boxes, portable tool rolls, and precision-crafted EVA Foam tool organization to keep your workspace efficient and organized. Whether you’re tackling projects in manufacturing, powersports, automotive, or motorcycle maintenance, we provide application-specific tool kits designed to meet the unique demands of your industry.With second-generation leadership and a commitment to innovation, BoxoUSA delivers durable, reliable tools that stand the test of time. Each product is backed by our lifetime warranty, giving you peace of mind and unmatched value. From compact tool rolls perfect for on-the-go jobs to large-scale tool boxes for professional garages, our solutions ensure you work smarter, not harder.At BoxoUSA, we blend professional-grade craftsmanship with a passion for premium organization and efficiency. Whether you’re fine-tuning a motorcycle or maintaining heavy equipment, BoxoUSA tools empower you to achieve your best. Discover the difference with tools built to exceed your expectations.
BOXO USA (boxousa.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
377 approved reviews, newest moderated first
I was able to find what I needed quickly. My tools were delivered in excellent condition. The EVA foam adds value. I'm very happy with my purchase!
By Richard P.
Response from BOXO USA· Jul 14, 2026
Hi Richard, thank you for your support and for taking the time to review us. It truly means a lot that you received your tool promptly and in perfect condition!
Still haven't received the replacement 1/4 ratchet. Never got to use the original one either because it was broke out the box. Then Boxo couldn't give me the same one I just got from them. Not a good start to trying out a new brand of tool for me.
By Jeremy D.
Response from BOXO USA· Jul 9, 2026
Hi Jeremy, we're sorry you are experiencing an issue with the delivery of your item. Our customer support team will reach out to you and assist with this matter.
Received damaged box, CS made it right.
By CE
Response from BOXO USA· Jul 9, 2026
Hi Chris, Thank you for sharing your experience and appreciate your 5-Star review.
Great tool, easy purchase intermittent deliver.
By Jeff M.
Response from BOXO USA· Jul 9, 2026
Hi Jeff, We really appreciate your feedback and support.
So easy to work with, help build a custom tool kit and fast delivery. Highly recommend and will be buying more tools from them.
By Kevin
Response from BOXO USA· Jul 9, 2026
Hi Kevin, We truly appreciate your positive review and support! Your feedback means a lot to us. Thank you!
great customer service and we got exactly what we needed at a great price and fast delivery
By Chris L.
Response from BOXO USA· Jul 9, 2026
Hi Chris, thank you for sharing your wonderful experience. We appreciate your support and your review.
Good quality tools. Not top line but adequate for 95% of most users. Biggest issue is they will sell you items they don’t have. I ordered multiple tools for several thousand dollars in early March. Finally got ordered completed this week. Foam trays are nice, well thought out
By Thomas H.
Response from BOXO USA· Jul 9, 2026
Hi Thomas, thank you for sharing your feedback and review. Your insights are invaluable to us, and we are committed to using them to make continuous improvements. We truly appreciate your support!
Great service everything arrived as it should have no issues we will be going back through you guys again for any more tools thank you all for everything. Daughter enjoys them and works excellent.
By Brian P.
Response from BOXO USA· Jul 9, 2026
Hi Brian, we’re pleased you chose BoxoUSA for your tools. Thank you for your support and review. It’s wonderful to hear that you and your daughter are enjoying your 45" 11-Drawer Bottom Roll Tool Cabinet and Master Tool Set.
