Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
146 reviews
Box GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 117 reviews with 5 stars · Clear filters
helped us out in a bind when our other printer couldn't complete the project by the agreed upon due date. super helpful
By Ryan
Response from Box Genie· Nov 20, 2025
Hi, Ryan! Thanks for your kind review. We are glad we could be of help with your custom packaging project. Thanks, The Box Genie Team
From the moment I reached out to Box Genie, they have been extremely helpful and knowledgeable, providing all the information I needed quickly and clearly.
By moishe H.
Response from Box Genie· Nov 14, 2025
Hi, Moishe! Thank you for the kind review. You've been a joy to work with so far on your packaging and we can't wait to get your first project underway. Please reach out if you have any questions along the way. We're here to help! Thanks, The Box Genie Team
A wonderful kit of samples. Came right away. We are so thankful to have it for future planning ideas of their capabilities.
By Jed G.
Response from Box Genie· Nov 4, 2025
Hi, Julie! Thank you for the kind review of our new sample kit. We appreciate your feedback and are excited for your 2026 packaging projects! Thanks, The Box Genie Team
Easy to use, helpful support
By Ben
Response from Box Genie· Nov 3, 2025
Hi, Ben! Thank you for the kind review of your experience making custom mailer boxes. Our team can't wait to get you the final product. We love seeing unboxing by tagging us @box_genie on Instagram! Thanks, The Box Genie Team
Easy to use website. I was able to upload my own personal design. Great customer service. I had a production question and I received a quick response through email.
By Angela B.
Response from Box Genie· Nov 3, 2025
Hi, Angela! Thanks for the kind review of your experience building a custom shipping box. We've made changes to our Design Studio -- we're happy to hear you found it easy to use! Thanks, The Box Genie Team
This was the easiest process for someone like me, who's never designed a box before. They also have an amazing team, so I felt like I had support it's I needed it. My box came out gorgeous and I couldn't be happier. Thank you!
By Jennifer L.
Response from Box Genie· Oct 28, 2025
Hi, Jennifer! Thank you for the kind review. We had a fun time working on your custom box project, and can't wait to get your full mailer box run underway! If you have any questions, please reach out. We're here to help! Thanks, The Box Genie Team
Placing an order was easy, fast, and convenient. We had fantastic customer service and the product is always beautiful and high quality.
By Michelle
Response from Box Genie· Oct 28, 2025
Hi, Michelle! Thank you for your kind review. We appreciate your repeat business with Box Genie! Our team has your project production underway. We'd love to see the final product by tagging us on Instagram (@box_genie)! Thanks, The Box Genie Team
Simple to understand and select.
By Vanessa S.
Response from Box Genie· Oct 27, 2025
Hi, Vanessa! Thank you for the kind review. We're glad you found our ordering process straightforward and easy. Please let us know if you have any questions about your sample kit. We'd be happy to help you get started on your first packaging project! Thanks, The Box Genie Team
