Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
146 reviews
Box GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 117 reviews with 5 stars · Clear filters
Great customer service!
By Richard
Response from Box Genie· Mar 31, 2026
Hi, Richard! Thank you for the kind review. We pride ourselves on our customer service and look forward to serving you again soon. Thanks, The Box Genie Team
I am new to this and Maggie has made this process smooth and stress free! Thank you. Tim
By Tim F.
Response from Box Genie· Mar 10, 2026
Hi, Tim! Thank you for the kind review. We're so glad to hear that your experience with Box Genie was easy, and we can't wait to continue working with you on future box projects. Thanks, The Box Genie Team
Lynn is Awesome!!! Attentive, responsive, trustworthy. She makes the entire process seamless and easy. I couldn't be any happier!
By Charlotte
Response from Box Genie· Mar 10, 2026
Hi, Charlotte! Thanks for the kind review. Lynn and the team have had a lot of fun working with you on your client projects. We're excited to grow our partnership with you and are grateful for your business. Thanks, The Box Genie Team
Dealing with Lynn Brown at box genie is awesome! She’s very professional, prompt in response and overall a great person!
By Jim
Response from Box Genie· Feb 24, 2026
Hi, Jim! Thank you for sharing your kind feedback. Lynn is great, and our team and clients value her! Thanks for choosing Box Genie. We're ready when you are for your next order! Thanks, The Box Genie Team
The boxes are fantastic and worked out perfectly. We are so thrilled with the result and will definitely be using you guys again. The process was so easy-from designing to delivery to assembling the boxes. We are so happy.
By Deborah
Response from Box Genie· Feb 24, 2026
Hi, Deborah! Thank you for the kind review. We do our best to make our process smooth from start to finish. We already can't wait until your next packaging project! Thanks, The Box Genie Team
Marc French was so great to work with. He helped me place my first order and it was a breeze. I will be moving all of my packaging from UPrinting to Box Genie. You are so much better to work with on the customer service side.
By Terri E.
Response from Box Genie· Feb 20, 2026
Hi, Terri! Thanks for your kind review. We're so happy to hear you'll be switching to Box Genie as your packaging provider. You're in great hands with Marc! The team is looking forward to a growing partnership with you. Thanks, The Box Genie Team
Maggie, our account manager, guided us through the creation of custom boxes and inserts with good humor and patience. The resulting boxes have won raves from my team and upper management. Extremely happy all around.
By George R.
Response from Box Genie· Feb 16, 2026
Hi, George! We're so glad to hear your boxes have been well-received. Maggie and the team enjoyed working on this project. We can't wait for your next set of custom boxes! Thanks, The Box Genie Team
CUSTOMER SERVICE, EASE OF USE, PROMPT AND HELPFUL COMMUNICATION
By Shelly B.
Response from Box Genie· Feb 16, 2026
Hi, Shelly! Thanks for the kind review. We appreciate our partnership in packaging! Thanks, The Box Genie Team
