Great service
Not overly fast to get back with emails but very excellent service if calling and talking over the phone.
By customer
Response from BOXComponents· Dec 26, 2019
Thank you for your business.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
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Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 31 reviews with 4 stars · Clear filters
Not overly fast to get back with emails but very excellent service if calling and talking over the phone.
By customer
Response from BOXComponents· Dec 26, 2019
Thank you for your business.
I ordered pre Black Friday sale at 20% off next day it as 30% off. That’s no good can I get a refund on the 10%???
By customer
Response from BOXComponents· Dec 26, 2019
Thank you for your inquiry. As the Black Friday deal was a one-day deal, the purchase or exchange would have had to be made that day. Please call us for any questions or adjustments for future sales and we are always happy to help.
These Box Three mini v’s work fantastic! I can skid! With canti’s on my cross bike the best I could manage was to slow down. The Box Three’s are really allowing me to come into corners hot. They also look great.
By customer
Response from BOXComponents· Nov 26, 2019
Thank you for your business!
The product is really beautiful. These are really the nicest cables I’ve worked with. The color and integrity is awesome. The only reason I deducted a start is the shipping. Somehow it took like 11 days to get from Ca to Atlanta. I watched as the FedEx would update and thought wow the cables must be hitting all the summer festivals along the way. 😂
By William K.
Response from BOXComponents· Sep 18, 2019
Thank you for sharing your feedback with us. Unfortunately, we only control the processing speed but not FedEx. Shipping speed depends on the shipping method selected during checkout.
Beautiful parts
By Chris
Response from BOXComponents· May 8, 2019
Thank you for your business.
Very satisfied with my 11spd groupset. The only negative I can find is the trigger is pretty stiff.
By customer
Response from BOXComponents· May 8, 2019
Thank you for your positive feedback. If you purchased the Box One set, our rear derailleur has tri-pack clutch built in which allows you to adjust the chain tension.
Every thing I was interested in Cranks, bars were "out of stock" in size and color, so I ordered parts and pieces I could use ?
By #468
Response from BOXComponents· Nov 28, 2018
We apologize that the cranks and bars you were looking for were out of stock. During this Holiday season, our inventory moves quickly. Please let us know if there is anything specific you're looking for so we can keep you posted on when we will have new stock. We appreciate your feedback.