Quick service
Quick service, ando easy to order
By Christian
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 500 reviews with 5 stars · Clear filters
Quick service, ando easy to order
By Christian
I had purchased the box components set after searching for components for a long time. Everything is of real high build quality but before I was able to ride the shifter had an issue. The cable was underneath the pawl and was unable to shift. I was still working on the project into the evening and I had a family ride the next day and needed to get this assembly done! I had sent an email and Alec responded very quickly, I ended up calling in to better speak about some issues and throughout the calls and emails I was blown away by the service given by the team at Box. Alec was able to help me solve the problem that night and was able to get riding the next day and had sent a new cable out to replace the one kinked in the shifter. The part quality is great, but I cannot say enough about how excellent the customer service was, and these days with most parts being "pretty good", the support end is where real value is and these guys knocked it out of the park on my first purchase. Thank you Alec and Team Box!!!
By Zack C.
Amazing. They answered all my questions quickly and very well.
By Rishi T.
Very fast delivery and i live in Europe.
By customer
The best products and the best service. Just ordered and received the Box One Grips. Shipped and received in time for our State Championship!
By BMX R.
Great products with fast response and shipping
By Mark -.
Always great stuff!!!
By customer
Very fast reliable service!
By Karim