Great transaction
Quick shipping; great communication.
By B M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 500 reviews with 5 stars · Clear filters
Quick shipping; great communication.
By B M.
Box components has great customer service and fast shipping on in stock items. They even sent me an email to let me know part of my order (t shirt) was in another warehouse and that it would arrive separately.
By Sean M.
Box is amazing, ez to order and very fast to ship.
By SE R.
A great company to do business with!
By Donnie W.
I missed a sale because I was waiting on a representative to verify compatibility with my older bike. Then the groupset I was looking at was no longer available (temporarily out of stock). I was contacted by a sales rep and they gave me a great hookup. Fitment was perfect and I'm very pleased with the build quality of the components. Thank you for doing what you do. I will be looking at Box in 5he future for more upgrades.
By David
Quick shipping, great customer service and an even better component.
By Mark W.
Very prompt with shipping and orders are always spot on. Have no questions about anything when I order because I know it’s getting here quick and going to be correct!! Also the customer service is impeccable. Any questions or concerns are handled immediately & professionally
By Elevate Racing T.
Ships quick and great customer service if you have any questions.
By Sally