I haven’t even gotten my product yet…
I haven’t even gotten my product yet and I paid extra for 2 day delivery. And I can’t get a hold of anyone I’ve emailed and tried to use the tracking number.def not satisfied
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 13 reviews with 1 star · Clear filters
I haven’t even gotten my product yet and I paid extra for 2 day delivery. And I can’t get a hold of anyone I’ve emailed and tried to use the tracking number.def not satisfied
By customer
Love your Products, However, shipping takes way too long compared by todays standards.
By Superdave.
MY DERAILLEUR NEVER CAME!!!
By customer
Not impressed, my order still hasn't shipped, thinking about returning.
By Frank C.
Response from BOXComponents· Jan 28, 2019
Frank: Unfortunately, your shipment was delayed due to the federal holiday and because of your selected carrier method (7-10 days via USPS). We apologize for the delay and hope that we will be able to serve you better in the future.
FedEx steals money from customs clearance
By customer
Response from BOXComponents· Nov 28, 2018
We apologize that you did not have a good experience with customs. Box Components does not have control of those fees. If there is anything we can help with on your order, please let us know. Thank you.