BonsaiishopReviews of bonsaiishop.com

We are as small professional office and have been using a Bonsaii model C149-C shredder for some years now and I have to say that it is without the best shredder ever purchased by this organisation. We have no hesitation in recommending their machines or using them again in the future.

Whilst I was shredding there was a big bang and a flash and the paper in the tray caught fire , singed my hair so had to carry it out of the house before the house caught fire.

I bought a Bonsaii C169-B paper shredder from an auction site, where it was advertised as brand new in the box. When I received it, the box and all the packaging appeared to be completely new and unopened. After setting up the shredder according to the instructions, I found that it wouldn't work. Before reaching out to Bonsaii’s customer service, I performed all the necessary checks, including verifying the contacts and micro switches, and everything seemed fine. However, when I contacted Bonsaii, their first response was to suggest I check all the things I had already examined. After informing them that I had completed those checks, their second suggestion was for me to purchase a brand new machine at a 10% discount. While I understand that I didn’t have any warranty for the shredder since I bought it through an auction site, I was disappointed by their lack of assistance. I expected a bit more helpfulness from their customer support.

My daughter bought me a Bonsaii shredder from Amazon in June but I hardly used it until today 10th Sept. I only shredded a few pages and it kept overheating and smelling like it was melting. I Left it to cool down then tried one sheet of paper’ it stopped halfway through again overheating. It’s the worse shredder I have ever used. Amazon you need to stop selling fire hazards.

Paper Shredder C237-B is useless and dangerous. It says max 6 pages but it was burning/smoking after 6 single sheets shredded. This was the first time I used it. Have to throw it away before it burns the house down. WARNING: RISK OF FIRE written on top of product. Of course you don’t know this until you have bought and unpacked it. They aren’t wrong about that. DO NOT BUY THIS PRODUCT

Rather disappointing shredder. First we borrowed one from a friend to do some shredding and it broke. We then bought this one as a replacement. It stopped working after 5 weeks. Not really impressed with this shredder as it can only run for 4 minutes continuously which is rather astonishing short time. Seems the engine is not very sturdy and gets hot very fast. This even if you feed only 5 pages at the time even though it should manage 10. After the second replacement shredder lasted for about 3 min I returned it. I put through a maximum of 5 pages and after 3 minutes the shredder started to develop smoke. It is a dangerous product and effeminately not fit for purpose!

Purchased the C-266B 12 sheet micro cut shredder in October 2024. Died shredding an envelope in January 2025. Filled out the problem sheet to the company. No response from company

CANT REMEMBER WHEN BOUGHT THIS SHREDDERI BUT IT HAS BEEN GREAT UNTIL YESTERDAY WHEN IT STARTED MAKING A NOISE LIKE A NOISY MACHINE LEFT T UNTIL THISMORNING IT STILL SWITCHES ON BUT WONT SHRED