BlueStepsReviews of bluesteps.com

The customer service team responded to my inquires in a timely manner. I was really impressed with the level of support provided as the communication was not only efficient but the representatives understood my concerns and addressed them with a lot of care. I would certainly reach out again if I have any issues and I am positive that the experience will be just as fantastic.

Abysmal Customer Service. I am trying to cancel my subscription but you cannot do it online. No response to several emails I sent. With regard to the 2 phone numbers listed on the website - one goes straight to voicemail and the message says "inbox is full and cannot accept any more messages". The second number (1-800) is not a valid number.

The resources and webinars were all very helpful in getting me set up and ready for speaking with exec recruiters, HR professionals, and hiring managers. However, the best part was the executive coaching through Simeon Wong and his team, which quickly enabled me to recraft my story, messaging, and punchlines, and refresh it across all media to ensure consistent recruiter-facing image.

Kudos to the customer support team who momentarily responded to my query regarding the lifetime membership (account was on hold due to my inactivity). The issue was resolved right away and in the most friendly way possible. Am grateful to the team who makes a positive difference as a face of the company!

The lifetime premium was revoked, and there was zero response to solve the issue. So far the membership has not added any value. Refund is not an option as well

I purchased a lifetime membership for 279€ and career-long premium services for 129€ from Bluesteps in October 2020. However, just two years later, Bluesteps silently annulled them without any form of rectification. In October 2020, I bought the lifetime membership and career-long premium services, diligently filling out my profile to attract the attention of AESC recruiters. To my surprise, in 2023, Bluesteps discontinued my lifetime membership account without any prior notification or explanation. Despite numerous attempts to contact them, I consistently received only their standard instant reply: "We would like to inform you that we have recently undergone a system transition.... Based on my experience, I strongly advise against purchasing any additional services from Bluesteps.

The site functionality was not working - you couldn't fill out 2/3 of the profile detail preventing any real use. The "coaching" is complete BS....it's just a free session for someone to try to sell you a much more expensive coaching session. The customer service was terrible - when you email them you get an automated response saying it's processing a refund which never comes. Had to dispute the charge through my bank. Not reputable, not functional, not worth it.

I would like to extend my deepest gratitude to Kulsoom, Vamsi, Cathy, Laura, and the entire BlueSteps team for their invaluable assistance in revitalizing my career. The years 2022-2023 presented significant challenges for me professionally, but with the support and expertise of BlueSteps, I was able to not only navigate these challenges but also transform them into opportunities. Your exceptional dedication and guidance have been instrumental in this positive turnaround. Thank you, everyone, for your fantastic work and unwavering support!