Had an issue with my order and was resolved very quickly
I had an issue with an order I placed and it was handled and corrected very quickly.
By douglas Y.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
202 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Black Cloud Diesel has what you need to add performance, power and fuel economy to your ride! Put more power to the road while cruising in your Ford Powerstroke, GM Duramax or Dodge Cummins diesel truck.
Black Cloud Diesel (blackclouddiesel.com) has 202 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
202 approved reviews, newest moderated first
I had an issue with an order I placed and it was handled and corrected very quickly.
By douglas Y.
very happy with service offered by Marge from blackcloud diesel. Havent yet installed my chip but speed and ability to track the item into australia was A1. took longer to get from sydney to me than from US TO AUS. I will definitely be back. Warren
By Warren
South Bend really makes a fantastic product! I called their office twice to make sure I was buying the right product and installing it correctly, and they where very knowledgeable and helpful. Installation was straight forward, and I can actually put my power to the ground. Major kudos! And Black Cloud had the best price with fantastic shipping speed.
By Joshua
We ordered stacks to put on a 89 cummins and yook us all day but finally on and them stacks already have sut in them .
By Savannah
Good job Black Cloud Diesel. Very professional and we'll organized. No problems with receiving my parts on time. Will definitely order from them again.
By Darryl
Black Cloud Diesel were prompt to answer all queries & in keeping you up to date with what was going on with the order. It was then shipped in a timelt manner with no problems. Unfortunately they don't send an invoice with the shipment but they did inform me of that & so I was able to put things in place so as to keep the shipment moving. Great job!
By Jonathan
never use ups for shipping to canada use usps or fedex ups is very crazy and add very unbelievable fees at my door i pay 169.00 for shipping on the bill ( 788.00) and ups charge another 169.00 for fees ..... thanks martial
By harvey
Fast email response. Quick shipping. Fair price for a quality piece. I'd order from Blackclouddiesel again!
By Jeff