Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,797 reviews
Bivvy Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 324 reviews with 4 stars · Clear filters
My dog will be so happy knowing he is now covered by health insurance.
By Janet R.
Response from Bivvy Pet Insurance· Aug 1, 2022
Hi Janet, thank you for the review! We're happy to see you're enjoying our coverage. Welcome to the Bivvy family! https://bivvy.com/
It was very easy thank you.
By Marisel R.
Response from Bivvy Pet Insurance· Jul 28, 2022
Hi Marisel, thank you for the sweet review! We're happy to see you had an easy experience. Welcome to Bivvy! https://bivvy.com/
I have not yet needed to use this company so it's kind of hard to do a review but I'm not being that this will be a good insurance to have on my teacup Yorkie as that she is 7 years old and would be nice to have a good interest company to help with her health issues.
By Janet P.
Response from Bivvy Pet Insurance· Jul 25, 2022
Hi Janet, thank you for the five star review! We're glad to see you're enjoying Bivvy. We're happy to be able to give you and your pet the support you need. Thank you for your loyalty! https://bivvy.com/
the sign up process went smoothly
By Michelle C.
Response from Bivvy Pet Insurance· Jul 18, 2022
Hi Michelle, we're glad to see you had an easy sign up! We work hard to make your life easy. Thank you for the sweet review! Welcome to Bivvy! https://bivvy.com/
Bivvy was very simple to sign up with online for our two babies. A few questions and you are done, kids are insured and everyone can feel good that the auto monthly payment will be processed! Thank you
By Unhappy C.
Response from Bivvy Pet Insurance· Jul 6, 2022
Hi, thank you for the sweet review! We're glad to see you've enjoyed our service. We're honored to be able to give you and your pets the support you need! Thank you for your loyalty! https://bivvy.com/
The company needs to provide a hard copy of the coverages and something to show the veterinarians. At this point I have no idea how to use the coverage
By Patty O.
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Patty, we'd love to provide you exactly that! Please either send us an email at [email protected] or give us a call at 855.434.3744. so we can get those materials to you. The nice thing about our website is our pet parents can actually access all of their policy documents through their Bivvy account. We however understand that not everyone likes that. We will pass you information along to our customer care team so they can take care of you and get you the materials you need! Thank you for your patience and loyalty! https://bivvy.com/
This is first time using pet insurance
By Ruthann
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Ruthann, thank you for the five star review! Welcome to Bivvy! https://bivvy.com/
Had to sign up twice. Once through FB and then on your web site. BUT you didn't take the first payment. I saw you charged $0.00 to my account.
By Frances D.
Response from Bivvy Pet Insurance· Jul 1, 2022
Hi Frances, we're sorry that you're having trouble! We will pass your information and concerns along to our Customer Care team so they can reach you and work to help support you further. Thank you so much for your patience and loyalty! https://bivvy.com/
