Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,797 reviews
Bivvy Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 324 reviews with 4 stars · Clear filters
I would've like to read the policy online instead of downloading first but other than that the process was very easy. Prices are great, too. I have not filed any claims, thank goodness, so I don't have experience with how Bivvy handles and pays.
By Lori C.
Response from Bivvy Pet Insurance· Aug 25, 2020
Our claims process is speedy. We think you're going to love your coverage, Lori!
It is hard to find a customer service area. Unless, I missed it.
By Cynthia
Response from Bivvy Pet Insurance· Aug 24, 2020
Hi Cynthia, you can send us an email at [email protected] or call us 855.434.3744!
I love what I read I'm urgently waiting to see if it works. How does it work if u always have to pay to take your pet to the vet then get your monet back then I dont want it u need to let me know cause I need something
By Angela
Response from Bivvy Pet Insurance· Aug 20, 2020
Hi Angela, we do reimburse our pet parents directly. You work with your vet, send us a copy of your bill, and we reimburse you directly for covered claims.
It didn’t state whether I can use it any state beside Tx. My cat travels with us.
By Arlene
Response from Bivvy Pet Insurance· Aug 19, 2020
Hi Arlene, you can take your cat to any licensed vet, including those outside of TX!
The experience was easy and user friendly. I was a little taken back from the font as I had to use my glasses to read very closeup. Like the fact that my dog will be covered .
By Vanessa G.
Response from Bivvy Pet Insurance· Aug 17, 2020
Welcome, Vanessa!
It was easy to sign up
By Elizabeth K.
Response from Bivvy Pet Insurance· Aug 17, 2020
Thanks, Elizabeth!
Easy to sign up and submit claims
By Kev
Response from Bivvy Pet Insurance· Aug 11, 2020
Thanks, Kev!
I was able to register for the insurance fairly easily, but the real test is how the insurance performs when it is needed. Thanks, Chuck Cole
By Chuck
Response from Bivvy Pet Insurance· Aug 11, 2020
We think you're going to like it, Chuck!
