Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
359 reviews
BitwardenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Bitwarden (bitwarden.com) has 359 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
359 approved reviews, newest moderated first
I experienced whenever I send an email for support to Bitwarden, I get a response back within hours vs a day or two later. And in addition, someone always check back with me a day or two later after my initial request checking whether or not my issue was resolved. I would not have expected anyone to take this extra step. Awesome!
By Otis
Bitwarden is a good, solid platform that lets me have really strong, unique passwords for each website, app or service. On the rate occasions I've needed to use tech support, it's been quick and helpful.
By Anton S.
Leider ist die Marketingstrategie mehr als verwerflich. Während ich mich in der Schule mit bitwarden anmelden will, ist das passwort falsch. Sobald ich zuhause bin ist es richtig. Eins zu eins das gleiche Passwort. So kann ich nicht zuverlässig arbeiten und bin froh, dass es so aufgedeckt wurde, bevor ich ein Produkt bezahle. Sehr unflexibel für einen PW Manager
By Bearzeps
I contacted the company and I found them to be very responsive and serviced oriented. I cancelled the subscription as I no longer needed this service, but If I do, I would certainly not hesitate to re-up with them.
By Bruce W.
Ich habe viele Passwortmanager ausprobiert. Bitwarden ist einfach der beste und dazu noch kostenlos und Open source. Alles funktioniert wie es soll. Man hat neben der Funktion des Passwort Abspeicherns noch etliche Features die das Programm perfekt ergänzen. Klare Empfehlung von mir !
By never
Extremely simply to export my data accurately and quickly from a competing PW Mgr. Very simple to set up MFA - and I'm not the most technical guy in the room. Additionally, I had nothing but problems from my prior PW mgr re: auto logoff which one would think would be a top priority for a PW mgr. Maddening. BW works flawlessly in this regard. BW is now my default PW Mgr.
By Gerald B.
Best choice I’ve made switching from LP to Bitwarden. Love it. Keep the good work at Bitwarden
By Lin
I really like this tool. I use it several times a week and I share it with my wife for some common access, which is very practical. Thank you.
By Jean-Paul C.
