Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
359 reviews
BitwardenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Bitwarden (bitwarden.com) has 359 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
359 approved reviews, newest moderated first
Creation of a new account on bitwarden.eu and transfer of the Premium licences to the new account by the support team. Very fast support, licences were moved without any problems. The data export and import into the new account went smoothly.
By Markus
I had a temporary situation but needed support. The response and the follow up were quick. Hopefully if I really need assistance I will have the same experience.
By Joe P.
The response I received from Bitwarden was quick and the explanation was clear. If you’re looking for a password manager I highly recommend Bitwarden. If you’re wondering if you need one, in today’s high tech environment, you do.
By Chuck S.
This software is easy to use, very practical, safe so far and really convenient, plus the price is a steal even if USD is not my currency! So far I'm glad with my purchase and will continue with the subscription! I don't usually do reviews about products, but this one deserves it!
By Nalk
After upgrading, the feature where I wanted to pay for did not seem to be functioning in the way I expected. As result I downgraded (right away). Downgrading did not went completely smooth. Although I downgraded (so paying less), support was very constructive, fast and smooth. I look forward to upgrade again (and pay, solutions and support is worth it!).
By Sjaak
I like the fact that the app and the addon from the browser have updates and small improvements. We put a lot of trust in you and I hope you are "the real deal" among so many companies that do not know what they are doing and maybe they were too young to know what an awesome product looks like. And I must say, so far Bitwarden is an awesome product. Contact support with real humans not AI is again a awesome addition.
By FLOW
Fantastic Password Manager - Ctrl + Shift + L for the win! :)
By Jan S.
This is a great app from a great company with real value for money. I am so glad that I took out the pro version costing only $10, which allowed me to have my payment account transferred to my new account after I made a mistake after changing my master password. The support email that I received from the company was so timely and full of valuable information.
By Brian M.
