Always delivers
I love how quickly my orders come and always get the product requested.
By Tammy
Saturday, November 7, 2026 · Customer reviews of US businesses
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1,133 reviews
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Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
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I love how quickly my orders come and always get the product requested.
By Tammy
I have had some good boxes, some great boxes, and a few horrible boxes. For example this month 3 of my samples are eyeliner markers which I've reviewed numerous times as not for me. But overall I love smashbox, it cosmetics, and other various brands I recieve from them. Overall I honestly prefer ipsy because you get a usable bag. The boxes are useless for me.
By breanna
Response from Birchbox· Oct 7, 2016
Breanna, Each month we send samples across the beauty spectrum -- skincare, hair, body, makeup, etc. It's surprising to hear that you got 3 duplicate samples from the same category. Please send us a note at [email protected] and we'd be happy to look into that for you! -Birchbox Customer Connections
I received the men's box from my wife as a present for x-mas. She signed me up for 3 months total and so far after the second box, I am pretty impressed. You get some pretty decent sized samples and sometimes a full sized sample in the box. The products are good, I have have used about 7 out of the 10 total products I have received. I do recommend this for a gift.
By Andy N.
Always new and exciting products to try. I look forward to my monthly box.
By Mel
Love getting fun beauty products in the mail. Most are top-notch with only missing the mark a few times...
By Maureen M.
It's a fairly good service, but you guys should have the option to leave certain categories out. For instance, me, I don't have hair and I keep getting stuff for hair sometimes it's 3 items then I can only use 2. I'm not getting the full benefits.
By Shanelle B.
Love the birchbox. The only thing I would change is an option for how many skin care product or tools or makeup received. I feel like I am receiving a lot of the same things or skin or hair product for a skin type I do not have. Received lots of oils for hair and skin last month but I have oily hair and skin so wasn't able to enjoy this box as much as normal
By Ginny M.
Everything I've gotten so far have been great. I love all the skin care options.
By Cyndi D.