Sunday, November 8, 2026 · Customer reviews of US businesses
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1,133 reviews
BirchboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 585 reviews with 5 stars · Clear filters
I love Birchbox because I feel its more customized to products I would use than other "boxes". I honestly LOVE 99% of the products I'm sent. Its like my best friend is hand picking stuff she knows I would love :) I also love being introduced to new brands and products that I may otherwise not try or even find out about!
By Melissa S.
Birchbox was my first subscription service fro beauty products. I fell in love with several of my first samples. I continue to look forward to each box, and I have been with them for about a year and half now. The promo codes/coupons for full sized items as well as their points system make it very worth my while to continue with them. The few times I have had an issue and had to reach out to customer service they have been prompt, kind and willing to go the extra mile to be sure I was happy.
By Tia D.
This is a great way for me to try new products! I have bought so many of them because of birchbox.
By Thamara D.
I love Birchbox. I have no expectation that I'm going to get the most wanted or most expensive sample although I love when I do. I look at it as a time to try both expensive and non expensive makeup, cleansers, shampoos, conditioners,and wonderful facial and body creams. I have found some I have switched too ! I love Birchbox and make a huge deal out of opening it I front of my daughter and hubby. Thank you for the idea to send this fabulous monthly treat for me!! I will admit my 22 year old daughter will sometimes steal something usually makeup. I love you Birchbox!!
By Kristin L.
I love your product suggestions. I have found so many new favorites. I consider Birtchbox part of my recent hair growth success. I have had trouble growing out my hair for years. Thanks to some of their product suggestions and tips, I have seen a HUGE difference. The price is also fantastic and I love that I get points when I buy a full sized product.
By Michelle
Birchbox always comes through when I have a question or concern. I never have to doubt I'll get a prompt and thorough response. Birchbox is my favorite company... Ever!
By Sarah D.
The monthly boxes are a steal at the price of $10. I can't wait to get each month's box and the great surprises that they hold.
By Nicole D.
Great common with quick service. All products are high quality!
By Justine E.
