BirchboxReviews of birchbox.com

I always get super quick and helpful responses to all my inquires and I've sure had several. Everyone has always been professional and make sure to compensate when reasonable. There have been a few products I've ordered that ended up being out of stock and that's a little frustrating, but I understand. Overall, I love Birchbox and their customer service is awesome.

I have to say, my experience with BirchBox has been nothing but amazing. Any questions I ask via the online customer service were always asked quickly and thoroughly and the feedback always seemed friendly. I've found several products I would never have known about that I now love and own full sizes of. I made a point to visit the birchbox store in Soho which was amazing. The sales reps there were so helpful and even gave my friend a sample of a face product. The experience was so good I can't wait to go back. I'm really pleased with this company , it sets itself apart from other beauty retailers with its concept and delivery.

The best store, the best selection and the best customer service. Birch box definitely raises the bar with all subscription make up services as well as's door fronts with their excellent too perfect customer service, huge variety of merchandise and highly trained and friendly customer service representatives !

I love Birchbox! On top of offering great products, their informational videos are awesome! Shipping time is always on point and have always had a great customer service experience.

I have had excellent customer service experiences with Birchbox. It's a no hassle experience to return items which is awesome. I enjoy everything about Birchbox and I recommend it to all of my friends!

I've been a subscriber for over 2 years now. Some critique subscription boxes by saying "you're paying to be marketed to" but Birchbox is so much more. The monthly subscription provides me with access to amazing products I would never think to try on my own, from brands that are amazingly excellent in quality but that I might not have heard of or used before. That, combined with their editorial content, has helped me learn so much in terms of picking quality products that work for me. On top of that, any time I've ever interacted with customer service, they have always more than surpassed all expectations.

I get surprises every month without breaking the bank!!

Birchbox has quality products along with great customer service. Any question you have is answered in a timely manner with excellent results!